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Chat Support Officer

Dubizzle Labs Unverified

Lahore , Pakistan

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Posted 3 days ago 39 views Report Job

Zameen.com is looking to hire a

‘Chat Support Officer for its Bayut and Dubizzle Operations.

Job Responsibilities:

  • Responsible for provisioning the packages upon receiving invoices for new & existing accounts.

  • Responsible for client account up gradation upon receiving invoices from different channels.

  • Responsible for client account degradation upon expiration of client accounts.

  • Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).

  • Responsible to setup XML feed Integration.

  • Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.

  • Live chat support to all related web users.

  • Providing after sales & support to all account managers.

Job Requirements:

  • Experience: 06 months - 1 Year (Email/Chat Support

  • Education: Must be a graduate.

  • Location: Gulberg, Lahore

  • Shifts: Hybrid
  • Position Level: Entry Level

  • Should have very good command over spoken and special written English.

  • Can communicate with Internal/external staff for their day-to-day queries & their quick fix.

  • Preferably a graduate with a minimum 0.5 year experience.

  • Experience in Customer services role, preferably from a support/call centre.

  • Strong communication and follow-up skills.

  • Have a working knowledge of computer software like MS Word and Excel.

Skills

maintenance-repair-and-operations-mro provisioning Invoicing xml-format appeals-and-grievances Grievances education-training call-center

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
First Shift (Day)
Job Location:
Lahore, Pakistan
Gender:
No Preference
Age:
18 - 65 Years
Career Level:
Mid-Level
Experience:
3 Years - 5 Years
Apply Before:
Oct 28, 2026
Posting Date:
Oct 22, 2026

Dubizzle Labs

· 11-50 employees - Lahore
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