Client Content Management Specialist

HG Marketing, a Lahore-based podcast agency specializing in B2B podcasting for marketers and entrepreneurs, is seeking a Client Content Management Specialist. This full-time, onsite role is based in Gulberg III, Lahore, with working hours from Monday to Friday, 10:00 AM to 6:00 PM. The position offers a competitive salary range of PKR 70,000 to 85,000, depending on experience. The ideal candidate will be responsible for managing the end-to-end execution of podcast content for multiple clients, ensuring quality, accuracy, and timely delivery across various platforms. This role focuses on systems, operations, and quality control rather than creative editing.

Key Responsibilities

- Quality Assurance & Review: Conduct detailed quality checks on podcast videos, audio files, show notes, articles, clips, and thumbnails using structured checklists. Identify errors, inconsistencies, compliance issues, and brand mismatches to ensure all deliverables meet both internal standards and client-specific guidelines before approval.

- Publishing & Scheduling: Manage the scheduling and publishing of podcast episodes on platforms such as YouTube, Spotify, Apple Podcasts, and others. Upload and optimize episode metadata, including titles, descriptions, tags, timestamps, and thumbnails. Maintain and update content calendars for podcasts, clips, and related assets.

- Client & Account Management: Serve as the primary point of contact for assigned clients, communicating updates, timelines, feedback, and approvals clearly and professionally. Facilitate smooth coordination between internal teams—including editors, writers, and designers—and clients to ensure seamless workflow.

- Workflow & Operations Management: Oversee multiple client workflows simultaneously, ensuring no delays or quality issues. Track asset progression from raw files through editing, quality assurance, publishing, and final client delivery. Proactively identify and resolve bottlenecks to meet deadlines consistently.

- Documentation & Process: Adhere to and contribute to the improvement of Standard Operating Procedures (SOPs), quality assurance checklists, and workflow systems. Maintain organized records of published episodes, revisions, and approvals for reference and accountability.

Required Qualifications

- Proven experience in podcast management, content operations, or media quality assurance.
- Exceptional attention to detail with the ability to detect errors that others may overlook.
- Practical knowledge of podcast platforms such as YouTube, Spotify, Apple Podcasts, and hosting services.
- Experience managing multiple clients and fast-paced workflows effectively.
- Strong written and verbal communication skills.
- Comfortable working within structured processes, utilizing checklists, and meeting strict deadlines.

Preferred Qualifications

- Experience working in a podcast agency or content production environment.
- Familiarity with basic SEO principles, metadata optimization, and content analytics.

This role is best suited for individuals who thrive in structured environments, value quality control, and take ownership seriously. Candidates should be capable of managing client relationships independently and understand that precision and execution are paramount, outweighing creative input.

Interested candidates are encouraged to apply through the designated application form provided by the company.