Puffin Sports is a prominent manufacturer, supplier, and exporter specializing in sportswear, teamwear, leisurewear, and activewear for a global clientele. The company emphasizes delivering high-quality, performance-oriented apparel tailored for professional teams, organizations, and retailers. Operating primarily in the B2B sector, Puffin Sports collaborates with businesses and wholesalers to manage bulk orders efficiently. With robust international shipping capabilities, the company provides customized branding and design solutions to meet the diverse needs of its worldwide customers.
The Coordinator position at Puffin Sports is a full-time, on-site role based in Sialkot. This role involves managing daily order coordination activities, including tracking B2B inquiries, confirming product specifications, and facilitating timely communication among production, sales, and logistics teams. The Coordinator will assist in scheduling and monitoring production workflows, ensuring accurate documentation, and updating internal systems with order and shipment details. Additionally, the role requires coordination with suppliers and shipping partners, preparation of basic order status reports, and support for customer service in resolving order-related issues. The Coordinator plays a key role in maintaining quality and delivery standards while contributing to the improvement of operational efficiency across the organization.
Key Responsibilities
- Manage day-to-day order coordination, including tracking inquiries and confirming specifications.
- Facilitate communication between production, sales, and logistics teams to ensure smooth workflow.
- Assist with scheduling and monitoring production processes to meet deadlines.
- Maintain accurate records and update internal systems with order and shipment information.
- Coordinate with suppliers and shipping partners to ensure timely delivery.
- Prepare basic reports on order status and shipment progress.
- Support customer service teams in resolving order-related issues promptly.
- Uphold quality and delivery standards throughout the order lifecycle.
- Contribute to process improvements aimed at enhancing operational efficiency.
Required Qualifications
- Strong organizational and coordination skills with the ability to manage multiple orders and deadlines simultaneously.
- Effective communication skills in English and the local language, suitable for professional interactions with internal teams and B2B clients.
- Basic proficiency with office software such as spreadsheets, word processing, and email tools, along with familiarity working with order management systems.
- High attention to detail in documentation, data entry, and verification of product specifications and shipment details.
- Understanding of manufacturing or supply chain processes, preferably within apparel, sportswear, or related industries.
- Ability to work on-site in Sialkot and collaborate effectively with cross-functional teams in a fast-paced environment.
Preferred Qualifications and Benefits
- Relevant educational background such as a diploma or degree in business, supply chain management, or a related field is preferred.
- Prior experience in coordination, administration, or operations support within a B2B or export-oriented environment is considered an advantage.
This role offers an opportunity to contribute to a dynamic company with a global footprint in the sportswear industry, supporting operational excellence and customer satisfaction through effective coordination and communication.