Client Outreach Associate

We are looking for a Client Outreach Associate to join our energetic team, focusing on lead generation and client engagement across 15 regions. The primary target sectors include DNFBP companies such as real estate, gold, and audit firms. This role requires managing and organizing lead data, conducting thorough market research, executing targeted email campaigns, and supporting the sales process through clear communication and coordination. The successful candidate will excel in a fast-paced, collaborative environment and help drive our mission of delivering innovative compliance solutions.

Key Responsibilities
- Generate leads across multiple regions, with a focus on DNFBP sectors.
- Import, format, and maintain lead data within Microsoft OneDrive, ensuring accuracy by cleaning records, correcting errors, removing duplicates, and validating contact information.
- Tag and categorize leads by business type to enable targeted outreach.
- Conduct comprehensive market research using online tools such as Google, directories, and industry databases to build or supplement lead databases.
- Execute tailored email outreach campaigns, monitor engagement metrics including opens, clicks, and responses, and follow up promptly to maximize conversion potential.
- Conduct sales calls to introduce services, qualify interest, and address initial inquiries from potential clients.
- Schedule product demonstrations for interested prospects and smoothly hand over qualified leads to the sales team.
- Collaborate closely with the sales team to track lead progress, update statuses, and maintain detailed remarks within Pipedrive CRM.
- Coordinate with the marketing team to integrate relevant content and campaign details into outreach efforts.
- Provide end-of-day updates summarizing leads added, calls made, and tasks completed.
- Maintain professional and clear communication in English, both written and verbal, with prospects and internal teams.

Required Qualifications
- Completion of A/O Levels or a Bachelor’s degree in Business or a related field, or equivalent practical experience.
- Zero to one year of experience in sales consulting, business development, or a related area.
- Excellent written and verbal communication skills in English.
- Strong multitasking ability with effective workload organization and prioritization skills.

Preferred Qualifications and Additional Skills
- Multilingual proficiency, particularly in Arabic, French, and German, is highly desirable.
- A proactive, problem-solving mindset with a strong customer-first approach.
- Comfortable working in a fast-paced, innovative environment that values adaptability and continuous growth.

Our culture emphasizes collaboration, innovation, and a commitment to excellence. We encourage an environment where ideas are welcomed, talent is recognized, and individuals are empowered to make meaningful contributions. Our diverse team shares a common goal of delivering outstanding client service while fostering ownership and professional development.

If you are a passionate sales professional eager to grow in a consultative role and contribute to revolutionizing compliance solutions, we invite you to join our team and be part of this exciting journey.