Client Relationship Executive

Aura Developers is seeking polished and confident Sales Executives to join their team for the prestigious Aurora Residences project in Gulberg, Lahore. This role requires a professional who can serve as the trusted face of the development, guiding serious buyers through the luxury real estate purchasing process. The ideal candidate will be responsible for managing client relationships from initial inquiry to closing, ensuring a seamless and personalized experience for high-net-worth individuals. This full-time position involves both on-site and field work, with a focus on delivering exceptional customer service and driving sales in a competitive market.

Key Responsibilities

- Serve as the first point of contact, responding promptly to all inquiries via phone, WhatsApp, email, or walk-ins on the same day.
- Qualify potential buyers by understanding their needs, budget, preferences, and timelines.
- Conduct in-person meetings with clients at the office, the Empire Centre experience centre, or their preferred locations.
- Provide detailed tours of the site, model apartments, and experience centre to showcase the project’s features.
- Present the project’s apartments, amenities, materials, quality, and pricing in a compelling and clear manner.
- Develop and present bespoke buying proposals while addressing objections with professionalism and tact.
- Facilitate the closing process, including coordinating paperwork and advance payments.
- Maintain and nurture the sales pipeline through consistent follow-up and accurate CRM management, ensuring every lead remains engaged.
- Represent the brand at open days, previews, and launch events to build relationships and generate referrals.

Required Qualifications

- 3 to 5 years of sales experience, preferably in real estate, luxury goods, or other high-value sales environments.
- Exceptional verbal and written communication skills in both English and Urdu, with the ability to articulate and persuade professionally.
- Highly presentable and confident, capable of engaging with high-net-worth clients with poise and professionalism.
- Strong relationship-building skills, warm and trustworthy, with attentive listening abilities.
- Target-driven, organized, and reliable, with proficiency in CRM systems and WhatsApp Business for effective follow-up.
- Mobility to attend client meetings across Lahore.
- A degree in business, marketing, law, languages, literature, or a related field.

Preferred Qualifications and Benefits

- Experience working in luxury real estate sales is highly desirable.
- Competitive market salary with openness to discussion based on experience and performance.
- Working hours are Monday to Saturday, from 10:00 AM to 6:00 PM.
- The role is based at Empire Centre, College Road, MM Alam Road, Gulberg II, Lahore, with a combination of office and field work.

Aura Developers offers an exciting opportunity to be part of a landmark luxury residential project, where your sales expertise and interpersonal skills will directly contribute to the success of Aurora Residences. If you are a confident, articulate sales professional with a passion for luxury real estate, this role is designed for you.