Citi Guard Security (UK) Ltd is looking for an experienced Client Relationship Officer to join its head office team in DHA Phase 1, Lahore. This full-time role offers a competitive monthly salary between Rs50,000 and Rs55,000. The position requires working Monday to Friday from 2:00 PM to 11:00 PM, with mandatory in-person attendance at the office. As a Client Relationship Officer, you will play a vital role in driving business growth by engaging potential clients, promoting security solutions, and generating sales leads to support the company’s expansion.
Key Responsibilities
- Identify and pursue new business opportunities through networking, referrals, requests for proposals (RFPs), and lead generation activities.
- Develop strategic sales plans to effectively penetrate target markets and industries.
- Build and maintain strong relationships with prospective and existing clients to foster long-term partnerships.
- Conduct site visits, client consultations, and presentations to assess security needs and propose tailored solutions.
- Prepare and deliver professional proposals and bids in collaboration with operations and executive leadership teams.
- Stay updated on industry trends, competitor activities, pricing strategies, and regulatory changes to maintain a competitive advantage.
- Collaborate closely with internal teams to ensure smooth onboarding and service delivery for new accounts.
- Utilize CRM tools to track sales pipeline activity and monitor performance against targets.
- Represent the company at industry events, trade shows, and networking opportunities to enhance brand visibility.
- Consistently meet or exceed monthly, quarterly, and annual revenue targets.
Required Qualifications
- Proven experience in client relationship management or business development, preferably within the security services sector.
- Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Demonstrated ability to generate leads, develop sales strategies, and close deals effectively.
- Proficiency in using CRM software and other sales tracking tools.
- Ability to conduct detailed client consultations and deliver compelling presentations.
- Self-motivated and results-driven, with a focus on achieving sales targets.
- Willingness to work the specified evening shift hours and attend in-person meetings.
Preferred Qualifications and Benefits
Candidates with a background in security services or related industries will find this role particularly suitable. The position offers a stable Monday to Friday work schedule and the opportunity to make a significant impact on the company’s growth. Joining Citi Guard Security (UK) Ltd means becoming part of a dynamic team dedicated to delivering customized security solutions and maintaining strong client relationships.
If you are motivated, enjoy client engagement, and have a passion for sales and business development, this role offers an excellent opportunity to contribute meaningfully to our success.