Client Relationship Manager

Aura Developers is seeking a motivated and professional Sales Executive to join the team at our flagship project, Aurora Residences, located in Gulberg, Lahore. This role involves direct interaction with clients, requiring someone who can build trust quickly, communicate confidently, and effectively close sales. The ideal candidate will possess excellent English communication skills, be presentable, and maintain a professional demeanor throughout the sales process.

Key Responsibilities

- Serve as the primary point of contact for all incoming inquiries via phone, WhatsApp, email, and walk-ins, ensuring same-day responses.
- Qualify leads by understanding clients’ needs, budget, apartment preferences, and timelines.
- Develop and maintain strong, long-term relationships with clients and prospects.
- Guide clients through the entire sales journey, from initial inquiry to closing.
- Meet clients in person at the office, experience center, or their preferred location.
- Conduct tours and walkthroughs of the site, model apartments, and experience center.
- Present detailed information about the project, including apartments, amenities, materials, quality, and pricing.
- Explain payment plans clearly and prepare tailored buying proposals.
- Address client questions and objections professionally to build confidence in the project.
- Negotiate terms, close sales, and manage the necessary paperwork and advance payments.
- Maintain timely follow-ups and keep client records and sales pipelines accurate and up to date.
- Collaborate with sales and marketing teams to achieve individual and team targets.
- Represent the company professionally at open days, previews, launches, and client events.
- Collect client feedback and generate referrals from satisfied customers.

Required Qualifications

- 5 to 7 years of sales experience, preferably within the real estate sector.
- Excellent written and verbal communication skills in English.
- Confident, presentable, and professional with strong interpersonal skills.
- Target-driven, self-motivated, and well-organized.
- Comfortable meeting clients in person and conducting site visits.

Preferred Qualifications and Benefits

- Experience specifically in real estate sales is highly preferred.
- Compensation is market-competitive and negotiable based on experience.
- Working days are Monday through Saturday, with working hours from 10:00 AM to 6:00 PM.
- The position is based at Empire Centre, College Road, MM Alam Road, Gulberg II, Lahore.

This opportunity is ideal for a sales professional who thrives in a client-facing environment and enjoys managing the full sales cycle in a dynamic real estate setting.