Closer

Prime BPO & Telecommunications (Headquarters)

Rawalpindi , Pakistan

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Posted Yesterday 4 views Report Job

PKR. 100,000 - 100,000/Month

PRIME BPO is looking for a detail-oriented and confident Closer to join their team in Rawalpindi. This full-time, on-site position operates during night shifts and is well-suited for candidates with prior BPO experience who possess excellent communication skills and are eager to build a strong career in the BPO industry. The role focuses on sales verification for the MedAlert/Final Expense campaign, ensuring accuracy, compliance, and a customer-centric approach throughout the process.

Key Responsibilities:
- Verify sales made by closers on the MedAlert/Final Expense campaign, ensuring accuracy and adherence to company standards.
- Professionally confirm client information and device/service details with thoroughness.
- Ensure all required documentation and call recordings meet quality and compliance requirements.
- Identify discrepancies or inconsistencies in sales records and escalate issues as needed.
- Maintain accurate, organized records of all verified sales transactions.
- Collaborate effectively with sales and quality assurance teams to optimize verification processes.
- Strictly follow company compliance policies and procedures at all times.
- Consistently meet daily and weekly verification targets.
- Demonstrate flexibility by staying late or working overtime for additional training, performance improvement, or to meet targets when necessary.

Required Qualifications:
- Minimum of 1 year of BPO experience as a Verifier on any campaign is mandatory.
- Excellent English communication skills, including strong verbal communication and active listening.
- High attention to detail with the ability to spot inconsistencies in information.
- Professional attitude and strong customer handling skills.
- Basic computer literacy and familiarity with CRM systems.
- Willingness and ability to work night shifts.
- Regular students are not eligible to apply.

Preferred Qualifications and Benefits:
- Uncapped bonus structure based on performance, offering significant earning potential.
- Professional, growth-oriented work environment supporting long-term career development in the BPO sector.
- Supportive management and well-structured operational processes.
- Complimentary meals, coffee, and tea provided on-site.
- Training allowance to support continuous skill enhancement.
- Paid annual leave ranging from 12 to 16 days.
- Medical benefits to promote employee well-being.
- Gym and salon membership included as part of the benefits package.
- EOBI (Employees’ Old-Age Benefits Institution) coverage.
- Leave encashment policy available.

Candidates are encouraged to attend walk-in interviews held Monday to Friday from 6:00 PM to 12:00 AM at the PRIME BPO office in Rawalpindi. Applicants should be prepared to commute reliably or relocate to Rawalpindi prior to starting work. If you are confident, detail-focused, and ready to advance your career in a professional night shift environment, PRIME BPO offers a promising opportunity as a MedAlert Closer to help you grow within the BPO industry.