Cold Caller | Appointment Setter

Digital Hive Solutions, a dynamic digital agency based in Lahore, is seeking an experienced Cold Calling Executive to join our North American campaign. This full-time, on-site role involves engaging with business owners across Canada and the United States to generate qualified appointments for our sales team. The ideal candidate will have a proven track record in outbound cold calling, appointment setting, or telephone sales, specifically targeting North American markets. You will be responsible for identifying client needs, presenting our website development and lead generation services, and scheduling meetings that drive business growth. The position requires working Monday to Friday from 6:00 PM to 2:00 AM Pakistan Standard Time, with weekends off.

Key Responsibilities
- Conduct outbound calls to business owners and decision-makers throughout Canada and the United States.
- Identify prospects’ needs and clearly communicate relevant service offerings including website development and lead generation.
- Qualify potential opportunities and schedule sales meetings or product demonstrations.
- Manage gatekeepers effectively, handle objections confidently, and conduct follow-up conversations to nurture leads.
- Customize calling scripts to suit individual prospects while maintaining a consistent and persuasive sales message.
- Maintain accurate records of calls and follow-up activities using CRM or call-tracking tools.
- Consistently achieve or exceed daily calling, qualified appointment, and overall performance targets.
- Collaborate closely with the sales team to refine messaging and improve conversion rates.

Required Qualifications
- Minimum of 2-3 years of hands-on experience in cold calling or outbound telephone sales focused on North American businesses.
- Demonstrated experience in appointment setting is mandatory; fresh candidates will not be considered.
- Strong command of spoken English with clear articulation and excellent active listening skills.
- Confidence in engaging professionally with North American business owners and decision-makers.
- Proven ability to handle objections, qualify prospects effectively, and secure appointments.
- Familiarity with CRM systems, spreadsheets, email platforms, and call-tracking software.
- Excellent follow-up discipline, time management skills, and a target-driven approach.
- Willingness and ability to work on-site at the Johar Town office in Lahore during the specified evening shift hours.

Preferred Qualifications and Benefits
- Experience selling digital services such as website development, digital marketing, lead generation, branding, or IT solutions is highly preferred.
- Opportunity to work with a growing digital agency focused on North American markets.
- Structured work schedule with weekends off, allowing for work-life balance.

Candidates who meet the experience requirements and can commit to the on-site working hours are encouraged to apply. This role offers the chance to contribute to a fast-paced environment while developing your skills in international business development and digital services sales.