Cold caller

Edream International is a branding and content creation company dedicated to helping businesses develop clear, consistent, and professionally designed brand identities. By integrating brand communication, identity, and creative content, the company ensures that clients build authentic and recognizable brand presences. The team focuses on enhancing client communication and delivering relevant content tailored to target audiences, working across brand communication, creative content, and brand presentation to effectively convey the right message.

This full-time, on-site Cold Caller position is based in Islamabad, with working hours from 7 PM to 5 AM. The primary responsibility of the Cold Caller is to engage potential clients via phone, introduce Edream International’s branding and content services, and generate qualified leads. The role involves making outbound calls following prepared scripts, addressing basic inquiries about services, and scheduling follow-up calls or meetings for the sales team. Additionally, the Cold Caller will maintain accurate call records in CRM or other tracking systems, prepare brief summaries of calls, and collaborate with colleagues to improve outreach strategies. Meeting daily call and conversion targets while maintaining professional and respectful communication is essential.

Key Responsibilities
- Conduct outbound cold calls to potential clients to introduce branding and content services.
- Follow call scripts and respond to basic questions about the company’s offerings.
- Schedule follow-up calls or meetings for the sales team.
- Update and maintain accurate call records in CRM or tracking systems.
- Prepare concise call summaries for internal use.
- Collaborate with team members to refine outreach and lead generation strategies.
- Achieve daily call volume and conversion targets while ensuring professional communication.

Required Qualifications
- Strong verbal communication and active listening skills.
- Proficiency in persuasion, negotiation, and handling objections during phone conversations.
- Basic customer service skills, including empathy, patience, and professionalism.
- Effective time management and organizational skills with attention to maintaining accurate records.
- Familiarity with sales processes, lead generation techniques, and CRM or call tracking tools.
- Minimum education requirement of a high school diploma or equivalent.
- Ability to work on-site in Islamabad and collaborate effectively with branding and sales teams.

Preferred Qualifications and Benefits
- A bachelor’s degree in business, marketing, or a related field is advantageous.
- Previous experience in cold calling, telemarketing, or call center environments is preferred but not mandatory.

This role offers an opportunity to be part of a dynamic team focused on building strong brand communications and developing meaningful client relationships. Candidates who are goal-oriented, professional, and eager to contribute to a growing company will find this position rewarding.