Cold Calling Agent ( Digital Solution, AI Automations)

Lime Software Logics is a forward-thinking IT company specializing in delivering innovative digital solutions and AI-powered automation to businesses. The company blends advanced technologies with practical industry knowledge to help clients optimize their processes and enhance overall performance. Employees at Lime Software Logics thrive in a dynamic environment that encourages curiosity, problem-solving, and continuous professional growth. Working here offers exposure to the latest tools, collaborative projects, and opportunities to develop skills within the rapidly evolving digital and AI sectors.

The company is currently seeking a full-time, on-site Cold Calling Agent based in the Karachi Division. In this role, the agent will actively engage with prospective and existing clients via phone to introduce Lime Software Logics’ digital solutions and AI automation services. The primary responsibilities include qualifying leads, scheduling follow-up meetings or product demonstrations for the sales team, and maintaining detailed records of all client interactions within the CRM system. The agent will handle both outbound calls and inbound inquiries, clearly explaining product benefits in accessible language. Collaboration with sales and marketing teams is essential to refine calling scripts, align with campaign objectives, and provide valuable feedback on client needs and challenges. The successful candidate will consistently maintain professional communication, meet performance targets, and contribute to broader business development efforts.

Key Responsibilities:
- Conduct outbound cold calls to prospective clients and respond to inbound inquiries.
- Introduce and explain Lime Software Logics’ digital and AI automation solutions in clear, client-friendly terms.
- Qualify leads and schedule follow-up meetings or demos for the sales team.
- Document all client interactions accurately in the CRM system.
- Collaborate with sales and marketing teams to improve calling scripts and align with campaign goals.
- Provide feedback on client pain points and market trends to support product and service development.
- Maintain professional and courteous communication at all times.
- Achieve daily and monthly performance targets related to call volume, lead qualification, and appointments set.

Required Qualifications:
- Excellent communication and interpersonal skills, with clear spoken English and confidence in phone conversations.
- Ability to understand and explain digital solutions and AI automation concepts in simple, client-friendly language.
- Basic sales and customer engagement skills, including lead qualification, objection handling, and disciplined follow-up.
- Familiarity with CRM or call management software and standard office productivity tools.
- Proactive and goal-oriented mindset, capable of thriving in a fast-paced, target-driven environment.
- High school diploma or equivalent is required.

Preferred Qualifications and Benefits:
- Previous experience in cold calling, telesales, or customer support is preferred but not mandatory.
- Additional education in IT, business, or marketing is considered an advantage.
- Willingness to work on-site in the Karachi Division and comply with company policies and professional standards.

This role offers a valuable opportunity to build a career in sales and business development within a cutting-edge IT company focused on digital transformation and AI. Candidates who are motivated, communicative, and eager to learn will find a supportive environment that fosters growth and success.