Collections Specialist

We are seeking a detail-oriented and proactive Collections Specialist to join our team onsite in Lahore or Islamabad, working from 8 AM to 5 PM EST. The ideal candidate will have hands-on experience managing accounts receivable (AR) processes, customer billing, collections, and account reconciliations. This role is critical in ensuring timely cash inflows, maintaining accurate financial records, and fostering strong relationships with customers. The successful candidate will collaborate closely with cross-functional teams to resolve billing issues and support month-end and year-end closing activities.

Key Responsibilities

- Manage the entire collections and receivable cycle, including invoice generation, payment tracking, aging analysis, and collections follow-up.
- Monitor and reconcile customer accounts to ensure accuracy and timely resolution of discrepancies.
- Contact clients regarding outstanding payments, negotiate payment plans, and follow up on overdue invoices professionally.
- Prepare and maintain AR reports such as aging reports, cash receipts summaries, and monthly reconciliations.
- Coordinate with Sales, Operations, and Finance teams to resolve billing issues and guarantee accurate invoicing.
- Assist in month-end and year-end closing activities related to accounts receivable.
- Support audit requirements by providing necessary documentation and reports.
- Recommend and implement process improvements to streamline AR workflows and enhance cash collection efficiency.

Required Qualifications

- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- 4-5 years of experience in collections, accounts receivable, or a similar finance role.
- Strong understanding of AR processes, billing cycles, and collections best practices.
- Proficiency in ERP systems such as SAP, Oracle, QuickBooks, NetSuite, or similar platforms.
- Advanced Excel skills for reporting, reconciliations, and data analysis.
- Excellent communication skills with the ability to manage customer interactions effectively.
- High attention to detail, accuracy, and the ability to meet deadlines consistently.
- Experience working in shared services or multinational environments.
- Knowledge of credit control, cash application, and deduction management.
- Familiarity with automation tools or AR software to improve efficiency.

This position offers an excellent opportunity to contribute to a dynamic finance team while developing expertise in accounts receivable management within a professional and collaborative environment.