Community Associate

The Cubicle is an innovative coworking space located in Gulberg, Lahore, designed around International Workplace Standards. It offers a vibrant, community-driven environment tailored for SMEs, startups, remote teams, and freelancers seeking more than just a workspace. As we prepare to launch, we are looking for a motivated Community Sales Associate to establish and lead our sales function from the ground up. This role requires a proactive individual who can develop the sales process, implement CRM discipline, and shape the member experience with minimal supervision.

Key Responsibilities

Sales & Conversion: Manage the entire sales funnel by handling inbound leads through calls, walk-ins, and digital channels. Conduct workspace tours, confidently pitch membership options, and convert prospects into active members. Consistently meet and exceed monthly occupancy and revenue goals.

Pipeline & CRM Management: Qualify leads effectively, maintain accurate and up-to-date CRM records, and develop reporting routines on a weekly and monthly basis to track progress and performance.

Member Experience: Oversee the onboarding of new members, cultivate strong relationships to encourage upselling opportunities, and serve as a primary point of contact for member inquiries and support.

Front of House Operations: Act as the welcoming face of The Cubicle by greeting visitors, managing incoming calls and emails, and coordinating meeting room bookings to ensure smooth daily operations.

Community Building: Collaborate closely with the Community Manager to assist in planning and executing events and engagement activities, contributing to the development of a positive and inclusive culture from the outset.

Required Qualifications

- 1 to 3 years of experience in sales, customer service, CRM management, or hospitality roles.
- Strong understanding of lead management and sales funnel processes.
- Practical experience with CRM platforms such as HubSpot, Salesforce, Zoho, or similar tools.
- Excellent communication and negotiation skills.
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- A builder’s mindset, comfortable with creating and implementing new systems and structures.

Preferred Qualifications and Benefits

- Experience in coworking spaces, flexible office environments, or real estate is a significant advantage.
- Opportunity to shape and grow a new sales function within a dynamic startup environment.
- Be part of a forward-thinking brand that is redefining the way people work by fostering community and collaboration.

Success in this role means consistently achieving high occupancy rates, establishing a well-organized sales process that you have developed, maintaining strong member satisfaction, and driving a growing sales pipeline with your leadership at the core.

If you are passionate about driving growth, building community, and contributing to a pioneering workspace, we encourage you to apply and share why you would be an excellent fit for The Cubicle.