Community Associate

The Cubicle is an innovative coworking space located in Gulberg, Lahore, designed to meet international workplace standards. It offers a vibrant, community-focused environment tailored for SMEs, startups, remote teams, and freelancers seeking more than just a workspace. As a pre-launch venture, The Cubicle is looking for a Community Sales Associate who will play a pivotal role in establishing the sales function from the ground up. This position requires a proactive, hands-on individual capable of setting up the entire sales process, managing CRM systems, and shaping the member experience with minimal supervision.

Key Responsibilities

Sales & Conversion: Manage the entire sales funnel by handling inbound leads through calls, walk-ins, and digital channels. Conduct workspace tours, confidently pitch membership options, and convert prospects into active members. Consistently meet and exceed monthly occupancy and revenue targets.

Pipeline & CRM Management: Qualify leads effectively, maintain accurate and up-to-date CRM records, and develop reporting routines on a weekly and monthly basis from scratch.

Member Experience: Oversee the onboarding of new members, nurture relationships to encourage upselling opportunities, and serve as a primary point of contact for member inquiries and needs.

Front of House Duties: Act as the welcoming face of The Cubicle by greeting visitors, managing incoming calls and emails, and coordinating meeting room bookings.

Community Building: Collaborate closely with the Community Manager to organize events and foster engagement, contributing to the development of a positive and inclusive workplace culture from day one.

Required Qualifications

- 1 to 3 years of experience in sales, customer service, CRM management, or hospitality.
- Strong understanding of lead management and sales funnel dynamics.
- Practical experience with CRM platforms such as HubSpot, Salesforce, Zoho, or similar tools.
- Excellent communication and negotiation skills.
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- A builder’s mindset with the ability to create structure and processes where none currently exist.

Preferred Qualifications and Benefits

- Experience in coworking spaces, flexible office environments, or real estate is a plus.
- Opportunity to shape and grow a new sales function within a dynamic startup environment.
- Be part of a community-driven brand that is redefining how people work in Pakistan.

Success in this role is defined by maintaining consistently high occupancy rates, establishing a well-organized sales process, achieving strong member satisfaction, and driving a growing sales pipeline. If you are passionate about driving growth, building community, and contributing to an exciting new workspace concept, this role offers a unique chance to make a significant impact from the very beginning.