Community Manager

Educative has a strong history of helping developers build essential skills through practical, hands-on learning that truly sticks. Now, with Fenzo, an innovative AI-powered learning platform, we are redefining how people engage with education in the age of artificial intelligence. We are seeking a passionate Community Manager to help shape Fenzo’s presence across diverse communities including students, educators, professionals, and self-learners. This early-career role is perfect for someone who thrives in online spaces, enjoys creating authentic content, and is eager to take on varied responsibilities spanning community engagement, content creation, and outreach.

Key Responsibilities

Community Discovery & Presence
Identify and map where Fenzo’s target audiences gather online, such as student-focused subreddits, Discord servers, campus forums, educator groups, professional networks, and self-learner communities on platforms like X and LinkedIn. Establish a genuine presence by understanding each community’s culture before promoting Fenzo. Continuously monitor emerging platforms and shifting audience behaviors to ensure Fenzo stays relevant and visible where conversations happen.

Community Building & Engagement
Engage actively in relevant communities by answering questions, sharing valuable resources, and fostering meaningful dialogue rather than just posting promotional content. Develop relationships with community moderators, influential members, and potential advocates who can organically represent Fenzo. Create and nurture Fenzo’s own community spaces, such as Discord servers or subreddits, to serve as hubs for engaged users.

Content Creation
Produce and publish tailored content for channels including LinkedIn, X, and Reddit, adapting style and messaging to fit each platform’s audience. Help define Fenzo’s voice across social content, including posts, threads, comments, and community interactions. Collaborate closely with Marketing and Product teams to translate product updates and features into compelling content that resonates with users.

Outreach & Relationship Building
Initiate outreach to students, educators, and other potential users or advocates to introduce Fenzo and build authentic connections. Identify and engage creators, educators, and community voices who can genuinely communicate Fenzo’s value. Manage outreach relationships comprehensively, from initial contact through follow-up and ongoing engagement.

Insight Gathering
Listen attentively to community feedback to understand user challenges, language, and alternatives they consider. Report insights on community sentiment and trends to Marketing and Product teams to inform strategy and messaging.

Required Qualifications

- Genuine familiarity with online communities relevant to Fenzo’s audience, especially student spaces, with comfort navigating educator, professional, and self-learner groups.
- Active and authentic presence on platforms such as Reddit, Discord, X, or LinkedIn, ideally with demonstrated engagement.
- Strong written communication skills, capable of crafting content and outreach that feels sincere rather than corporate.
- Flexibility and adaptability to handle diverse tasks, from writing LinkedIn posts to moderating Discord servers and conducting outreach within the same day.

Preferred Qualifications

- Experience moderating or managing a Discord server, subreddit, or similar online community.
- Background in growing a personal or brand social media or content presence.
- Familiarity with the ed-tech, education, or professional learning sectors.
- Previous involvement in student organizations, educator networks, or professional communities.
- Comfort with cold outreach and building relationships from the ground up.

Educative is dedicated to making it easier for software developers and learners to master in-demand skills through hands-on, minimal-setup courses. Millions of developers and engineering teams already trust Educative for their growth. With Fenzo, we are expanding beyond software development to support a broader range of learners in truly understanding their studies, not just finding quick answers.

As a fast-growing tech startup recognized in the Deloitte Technology Fast 500, Educative offers a dynamic environment where your role as Community Manager will have visible and meaningful impact. You will be instrumental in growing Fenzo’s community from the ground up, contributing directly to the company’s success and the learning journeys of our users worldwide.