Community Mobilizer - (Killasaifullah)

This role involves engaging directly with communities to promote maternal and newborn health, family planning, mental health awareness, and gender-based violence (GBV) services. The incumbent will conduct door-to-door visits and organize group dialogues tailored by gender and age, distributing culturally appropriate educational materials in local languages. A key focus is identifying at-risk individuals such as pregnant and lactating women, GBV survivors, and those experiencing psychological distress or disabilities, ensuring they are connected to relevant health and protection services. The position requires close coordination with health facilities and community campaigns to facilitate access to sexual and reproductive health (SRH), maternal, newborn, and child health (MNCH), hygiene, and mental health services.

Key Responsibilities

- Conduct door-to-door sessions covering maternal and newborn health, family planning, mental health (using de-stigmatizing language), and primary-level GBV information.
- Organize and facilitate group dialogue sessions segregated by gender and age to encourage open discussion.
- Distribute culturally sensitive IEC materials in local languages to enhance community understanding.
- Identify vulnerable individuals, including pregnant and lactating women, GBV survivors, and those with psychological distress or disabilities, and ensure timely referrals to appropriate health facilities, women-friendly spaces, and protection/legal services.
- Use observation and interviews to detect signs of distress and promote Women-Friendly Spaces (WFS) as safe, inclusive community environments.
- Mobilize community participation during health campaigns and key events, coordinating closely with facility teams.
- Guide beneficiaries on accessing services by providing information on dates, locations, and procedures.
- Report community rumors or resistance to health initiatives and offer basic psychosocial support, promoting stress management techniques.
- Apply the WHO “Look, Listen, Link” approach to mental health support, educating on sleep hygiene, stress, and grief coping strategies.
- Refer serious mental health cases to professionals while promoting help-seeking behaviors through culturally relevant religious or traditional channels.
- Maintain strict confidentiality and privacy, especially in GBV and mental health referrals.
- Build community awareness on accessing multisectoral services through internal and external referral networks.
- Conduct sessions on survivor-centered approaches, informed consent, and confidential referral processes.
- Ensure continuity of care by following up with referred cases (with consent) and strengthening community feedback mechanisms.
- Identify and report barriers to service uptake, such as transportation issues or stigma.
- Document community feedback and share insights with supervisors for program improvements.
- Prepare weekly and monthly community outreach plans in coordination with supervisors and health facility teams.
- Follow up with antenatal care (ANC) patients to facilitate timely access to checkups, safe delivery services, and provision of Clean Delivery Kits (CDKs).
- Maintain accurate records and reports of outreach activities, household visits, participant data, referrals, and follow-ups.
- Support impact assessments, surveys, and other data collection activities, ensuring timely and accurate documentation.
- Perform any additional tasks assigned by the supervisor.

Required Qualifications

- Experience in community outreach or health promotion, particularly in maternal and newborn health, family planning, mental health, or GBV.
- Ability to communicate sensitively and effectively using de-stigmatizing language.
- Strong interpersonal skills to engage diverse community groups and build trust.
- Knowledge of referral systems and local health and protection services.
- Competence in documenting and reporting community activities and feedback.
- Commitment to confidentiality and ethical standards, especially regarding GBV and mental health cases.
- Female candidates are strongly encouraged to apply.

Preferred Qualifications and Benefits

- Familiarity with WHO mental health approaches such as “Look, Listen, Link.”
- Experience working with vulnerable populations, including survivors of GBV and individuals with disabilities.
- Ability to work collaboratively with health facility teams and community stakeholders.
- Supportive work environment committed to safeguarding and non-tolerance of sexual exploitation and abuse.
- Rigorous background checks and controls will be conducted for all potential candidates to ensure compliance with organizational standards.

This position offers a meaningful opportunity to contribute to community health and well-being through direct engagement and support, fostering safer and more informed communities.