Computer support

We are seeking a skilled Computer Support Technician to join our team. The ideal candidate will have hands-on experience with Windows installation, hardware and software troubleshooting, printer setup, and basic networking. This role requires a proactive individual who can efficiently resolve technical issues while maintaining clear communication with users. The position is based on-site, allowing for direct interaction with team members and end-users to provide timely support.

Key Responsibilities
- Install and configure Windows operating systems on various devices.
- Diagnose and troubleshoot hardware and software issues to ensure minimal downtime.
- Set up and maintain printers and other peripheral devices.
- Assist with basic networking tasks, including connectivity troubleshooting and configuration.
- Provide clear and effective communication to users regarding technical problems and solutions.
- Collaborate with other IT staff to escalate complex issues and implement solutions.
- Maintain documentation of support activities and technical procedures.

Required Qualifications
- Proven experience with Windows OS installation and configuration.
- Strong troubleshooting skills for both hardware and software problems.
- Familiarity with printer setup and maintenance.
- Basic understanding of networking concepts and protocols.
- Excellent problem-solving abilities.
- Good communication skills to interact effectively with users and team members.
- Ability to work in an in-person environment and manage multiple tasks efficiently.

This position offers the opportunity to work closely with a dynamic team in a hands-on technical role. Candidates with a passion for technology and a commitment to providing excellent support will find this role rewarding.