Content and Operations Executive

We are seeking two motivated and detail-oriented Content & Operations Executives to join our team in Islamabad. This junior-level role is ideal for candidates with 0–2 years of experience who are eager to support content management, digital product operations, research, and data-related activities. The successful candidates will work closely with product teams to align content with strategic goals, manage digital platforms, and leverage AI tools to enhance efficiency. A proactive attitude, strong organizational skills, and comfort with digital tools are essential for success in this role.

Key Responsibilities

Content Planning & Product Alignment:
- Plan and coordinate content requirements aligned with product strategies, audience needs, and commercial objectives.
- Collaborate with Product Managers to understand objectives, user journeys, and content strategies, translating these into actionable deliverables.
- Oversee content production, approvals, publishing, and updates within agreed timelines and quality standards.
- Ensure content accuracy, consistency, and availability across products, portals, and platforms.
- Support product teams with content inputs that drive acquisition, conversion, engagement, and customer experience.

Platform Content Management & Execution:
- Create and design social media posts, including captions, descriptions, and creative assets.
- Upload and manage videos and other digital content, ensuring proper titles, descriptions, thumbnails, and metadata.
- Update website descriptions, category pages, and product-related content regularly.
- Prepare and maintain deal-related content such as titles, descriptions, offers, pricing, and terms & conditions.
- Ensure timely publication of accurate and well-categorized content across websites, apps, and portals.

Research, Ideas & Content Development:
- Analyze existing products, platforms, and market trends to identify effective content strategies and best practices.
- Identify content gaps and opportunities, proposing ideas aligned with product and commercial goals.
- Assist in developing and editing scripts, notifications, and other product-related content with clear and consistent language.

Data & Operational Support:
- Manage content on product portals, CMS tools, and backend panels, maintaining accurate data and records.
- Keep content and data trackers updated to provide operational visibility and support follow-ups.
- Monitor content operations to identify issues and coordinate with teams for timely resolution.
- Take ownership of deliverables, meeting deadlines and proactively addressing dependencies or risks.

AI, Tools & Process Improvement:
- Utilize AI tools to automate and improve repetitive tasks such as content creation, research, documentation, and reporting.
- Continuously seek ways to simplify and enhance processes through automation and better tool usage.
- Develop reusable templates, workflows, and processes to improve consistency and reduce manual effort.
- Build proficiency in Microsoft Office (Excel, PowerPoint, Word) for reporting, analysis, and presentations.
- Stay updated with relevant tools and technologies to enhance individual and team performance.

Team Collaboration & Ownership:
- Coordinate with Product Managers, internal teams, and external stakeholders to clarify requirements and ensure timely delivery.
- Contribute innovative ideas, new content formats, tools, and process improvements beyond assigned tasks.

Required Qualifications
- Strong written communication, research, organizational, and coordination skills with keen attention to detail.
- Comfortable working with online portals, CMS tools, backend panels, and structured data.
- Proficient in Microsoft Office, especially Excel, PowerPoint, and Word; familiarity with Google Sheets is a plus.
- Interest in AI tools, automation, digital products, and continuous learning.
- Ability to manage multiple tasks, prioritize effectively, work independently, and collaborate well.
- Proactive mindset with willingness to research, suggest improvements, learn new tools, and take responsibility for outcomes.

Preferred Qualifications and Benefits
- 0–2 years of experience in content operations, digital platforms, research, data support, or related fields is preferred.
- Candidates demonstrating strong learning ability, initiative, and practical tool skills are highly encouraged to apply.

The application deadline is 16 October 2026. Interested candidates are invited to apply through the designated application form. Only shortlisted candidates will be contacted for further steps.