Content Creator / Customer Support

Devsinc is seeking a passionate Content Creation professional to join the team for Voosha, its creator marketplace product. This hybrid role is ideal for someone who enjoys social media and engaging with people. The candidate will be responsible for creating and managing content, addressing queries from both brands and creators, and actively contributing to the growth of the Voosha community through targeted outreach efforts.

Key Responsibilities:
- Develop innovative content ideas, including trend-based posts and engagement formats, to attract and engage both brands and creators.
- Manage Voosha’s social media presence by handling posting schedules, community engagement, and responding to comments and messages.
- Collaborate with the design and video teams to produce daily content such as stories, reels, and posts.
- Respond promptly to queries from brands and creators through direct messages, email, and WhatsApp.
- Proactively reach out to brands and creators to onboard them onto the Voosha platform.
- Support brand-creator public relations activities, including collaborations and events.
- Monitor feedback and identify common issues, sharing insights with the internal team to improve processes and user experience.

Required Qualifications:
- 1 to 3 years of experience in social media management, content creation, or customer support roles.
- A solid understanding of brand-creator collaborations and influencer public relations dynamics.
- Strong communication skills in both English and Urdu.
- A creative and self-motivated individual who consistently contributes fresh ideas.
- Organized, responsive, and diligent in following up on tasks and communications.
- Comfortability on camera is considered an advantage but not mandatory.

This role offers an exciting opportunity to work at the intersection of content creation and community management within a growing marketplace platform. Candidates who thrive in dynamic environments and enjoy building meaningful connections between brands and creators will find this position rewarding.