Posted 6 days ago 16 views
We are looking for a proactive and detail-oriented Afterhours Operations Coordinator to manage dispatch operations and monitor active shipments during early US hours. This role plays a vital part in ensuring smooth logistics performance, maintaining operational continuity, handling escalations, and preparing the team for the daytime US shift. The ideal candidate will be responsible for overseeing afterhours activities, supporting drivers, communicating with customers, and collaborating closely with US teams to ensure seamless handoffs and efficient freight management.
Key Responsibilities
- Manage afterhours dispatch operations to ensure timely and accurate shipment handling.
- Monitor shipments in real-time to identify and resolve potential issues promptly.
- Coordinate and support drivers, providing assistance as needed throughout their routes.
- Maintain clear and professional communication with customers regarding shipment status and any concerns.
- Prepare and manage documentation and handoffs to the daytime US operations team.
- Address problems and incidents proactively, applying effective problem-solving techniques.
- Adjust routes and provide operational support to optimize delivery schedules.
- Oversee fleet activities to ensure compliance and operational efficiency.
- Ensure adherence to DOT Hours of Service regulations to maintain safety and legal compliance.
- Manage freight and load assignments to maximize resource utilization.
- Stay informed on market trends and conditions that may impact logistics operations.
- Collaborate closely with US-based teams to maintain alignment and operational continuity.
At Sage, we foster a positive, collaborative, and growth-oriented work environment. We are committed to investing in our employees through continuous learning opportunities, structured development programs, and strong team support. Our culture emphasizes accountability, respect, and alignment with our core values, promoting both professional and personal growth.
Required Qualifications
- Experience in US logistics dispatch or afterhours/overnight operations.
- Strong knowledge of Dry Van freight operations.
- Familiarity with DAT load board, TMS systems, and dispatch tools.
- Ability to work independently with minimal supervision.
- Excellent real-time problem-solving and decision-making skills.
- Proficient English communication skills, both verbal and written.
- Competency in MS Excel, Word, and Outlook.
- Capability to manage workload effectively during off-peak, high-responsibility shifts.
Preferred Qualifications and Benefits
Candidates with prior experience specifically in overnight or afterhours logistics operations will have an advantage. Familiarity with industry-standard tools and a demonstrated ability to handle complex situations independently are highly valued. Working in this role offers the opportunity to be part of a supportive team that values growth, accountability, and collaboration, providing a platform for continuous professional development within a dynamic logistics environment.
Job Details
Sage Freight
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