Credit Control Officer

The Credit Control Officer in the paint industry is responsible for managing receivables from dealers, distributors, and customers, ensuring timely collection of outstanding payments, and controlling customer credit limits. This role is crucial for maintaining healthy cash flow, minimizing market outstanding balances, and supporting seamless sales operations. The officer collaborates closely with the sales team, accounts department, and market customers to achieve strong recovery results and enforce proper credit discipline.

Key Responsibilities

Recovery of Market Outstanding:
Proactively follow up with dealers, distributors, retailers, and other credit customers to collect due and overdue payments. Maintain regular communication through calls, WhatsApp, emails, and visits. Secure payment commitments and ensure timely follow-up. Provide support for field recovery efforts when necessary.

Customer Receivable Management:
Maintain detailed customer-wise receivable records and monitor outstanding balances. Track dealer and distributor payment cycles and review recovery positions daily, weekly, and monthly. Ensure all customer account records are accurate and up to date, including pending invoices and overdue payments.

Credit Limit Monitoring:
Monitor customer credit limits and payment terms to identify any breaches. Highlight blocked or high-risk customers to management promptly. Coordinate decisions regarding the release or hold of supplies based on payment status. Assist management in credit approval and revision processes.

Dealer & Distributor Ledger Reconciliation:
Reconcile ledgers with payments received by verifying invoices, receipts, credit notes, debit notes, and adjustments. Identify and resolve short payments, disputes, and deduction issues in collaboration with sales and accounts teams. Ensure customer balances are accurately matched and cleared.

Coordination with Sales Team:
Work closely with Regional Sales Managers, Area Sales Managers, Sales Officers, and recovery staff to address outstanding balances. Share recovery status updates and assist sales staff in resolving payment-related issues. Help prepare joint recovery plans for challenging customers and facilitate effective communication between finance and sales departments.

Aging & Recovery Reporting:
Prepare and maintain daily, weekly, and monthly recovery and aging reports for all credit customers. Submit overdue outstanding reports to management and provide insights on slow-paying, blocked, or high-risk accounts. Keep comprehensive records of follow-ups, commitments, and recovery actions.

Risk Control & Bad Debt Prevention:
Identify customers with poor payment behavior or a history of delayed recovery. Alert management about high-risk accounts in a timely manner. Support initiatives to minimize bad debts and defaults. Monitor long-pending receivables and recommend corrective actions to control market credit exposure.

Internal Control & Policy Compliance:
Ensure all credit control and recovery activities comply with company policies and internal procedures. Maintain confidentiality of customer financial and payment information. Assist in audits and financial reviews related to receivables and market recovery.

Required Qualifications
Bachelor’s degree in Commerce (B.Com), Business Administration (BBA), or a Master’s degree in Commerce (M.Com) or MBA with a focus on Finance is preferred.

Experience
Candidates should have 2 to 4 years of relevant experience in credit control, accounts receivable, recovery/collection, or finance/accounts functions. Experience in the paint, building material, FMCG, or distribution industries is highly desirable.

Additional Information
This is a full-time position based in Lahore, near Saggya Bypass close to PSE Law College. The working hours are from 8:00 AM to 6:00 PM. The role requires 100% willingness to travel and involves in-person work at the specified location. The monthly salary range is Rs. 40,000 to Rs. 50,000.

Applicants should confirm their availability for the specified working hours when applying.