CSR (Night Shift)

We are seeking an enthusiastic and customer-focused individual who enjoys engaging with people and proactively resolving their concerns. The ideal candidate will play a crucial role in transforming customers into loyal advocates by delivering exceptional service and support. This position requires strong communication skills and a passion for helping others, ensuring customer satisfaction at every interaction.

Key Responsibilities
- Communicate effectively with customers over the phone to address inquiries and provide assistance.
- Deliver accurate and knowledgeable responses regarding product details, pricing, and availability.
- Collaborate with internal teams to ensure customer needs are met promptly and efficiently.
- Perform data entry tasks across various platforms to maintain accurate customer records and support operational workflows.

Required Qualifications
- Fresh graduates or candidates with up to one year of relevant work experience are encouraged to apply.
- Demonstrated excellent phone etiquette combined with strong verbal, written, and interpersonal communication skills.
- Ability to multitask effectively while organizing and prioritizing workload to meet deadlines and customer expectations.

This role offers an excellent opportunity for individuals looking to develop their customer service skills in a dynamic environment. If you are motivated by helping others and thrive in a fast-paced setting, this position could be the perfect fit for you.