Posted 4 days ago 30 views Report Job
Customer Care Specialist | ABS International | US Operations
Gulistan-e-Johar Block 14, Karachi | 6 PM – 2 AM | Permanent | On-site
ABS International is hiring a Customer Service Specialist to manage communication with our existing US-based client base.
This role is for someone who has already worked in a call center or international customer service environment and knows what professional phone communication looks like from the inside. We are not looking to train someone on the basics. We are looking for someone who already has them and is ready to apply them in a structured, long-term professional environment.
The Organisation Established in 2009, ABS International operates as a direct US Principal with over 200 professionals and sixteen years of uninterrupted operations. Our payroll has never been missed — every team member paid on the same fixed date, every single month. The Role You will be managing follow-up communication with existing US clients — handling post-sale queries, assisting with onboarding questions, completing service documentation, and maintaining accurate interaction records. Every conversation you handle reflects directly on the company's relationship with that client, which means professionalism, clarity, and patience are not optional in this role — they are the job. What You Will Earn Competitive base salary paid on a fixed date every monthAttendance Allowance: PKR 3,000 per month
Monthly Performance Incentive based on individual output
Provident Fund: Structured company contributions
15 days fully paid annual leave
Permanent, full-time employment — fixed shift, no rotation
What This Role Offers A structured, professional work environment with ongoing coaching and development. Real experience handling live US customer interactions on a permanent basis. A fixed 6 PM to 2 AM shift with no rotation — predictable, plannable, stable. A clear growth path within an established 16-year organisation for those who perform consistently.
Who Should Apply A minimum of 1 year of experience in a call center, BPO, or international customer service environment is required. Fluent spoken and written English is essential — you will be handling live conversations with US customers every shift. Patient, composed, and solution-oriented — you approach problems calmly and resolve them effectively.
A high school diploma is sufficient — university students currently studying are also welcome. Full permanent availability for Monday to Saturday, 6:00 PM to 2:00 AM, fully on-site at Gulistan-e-Johar Block 14, Karachi.
Send your CV to *********
Skills
Job Details
ABS International
What is your Competitive Advantage?
Similar Job Titles
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zohaib Ali
Marketing Manager
Digital Online Devices
Ali Aziz
CEO
Shopistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
