Customer Communications & Campaign Manager

We are a B2B hotel booking platform serving travel agencies and tour operators. We are seeking a dedicated marketing professional to take full ownership of our customer communication channels and campaign management. This role involves driving engagement through multiple digital platforms and ensuring that all marketing efforts effectively promote our products and services.

Key Responsibilities
- Manage and operate our WhatsApp channel, email marketing campaigns, newsletters, and social media pages.
- Plan, develop, and launch product-focused and promotional campaigns to increase customer engagement and sales.
- Monitor campaign performance metrics, analyze results, and continuously optimize campaigns for better outcomes.

Required Qualifications
- 3 to 6 years of experience in marketing communications or digital marketing roles.
- Practical experience with WhatsApp Business, email marketing platforms, and social media advertising.
- Strong proficiency in English copywriting with the ability to create clear, compelling content.
- Willingness to travel extensively as required.
- Ability to work effectively under tight deadlines and manage multiple projects simultaneously.
- Flexibility to connect and collaborate online across different time zones.

Preferred Qualifications and Benefits
- Experience in the travel industry is highly desirable, providing valuable insight into the target market and customer needs.

Interested candidates are encouraged to review the full job description available online and apply through LinkedIn or by submitting a CV along with work samples. This is an excellent opportunity for a motivated marketing professional to contribute to a growing platform within the travel sector.