Customer Premises Associate

We are looking for motivated Customer Premises Associates to join our team in Quetta. This role focuses on installing and troubleshooting internet services directly at customer locations, providing an excellent opportunity for fresh graduates with a 3-year Diploma (DAE) in IT, Electronics, Electrical, or Telecom. The ideal candidate should be ready to work in the field, have strong communication and customer handling skills, and own a motorcycle with a valid driving license to facilitate travel to various sites.

Key Responsibilities:
- Install and configure internet connections at customer premises, ensuring proper setup and functionality.
- Troubleshoot connectivity issues related to internet services, modems, and associated equipment to restore service promptly.
- Conduct routine maintenance and service visits to maintain optimal performance of internet connections.
- Deliver high-quality installations while maintaining excellent customer satisfaction through professional service.
- Prepare detailed reports on installations and service activities for documentation and follow-up purposes.

Required Qualifications:
- A 3-year Diploma (DAE) in Electrical, Electronics, IT, or Telecom disciplines is essential.
- Must own a motorcycle and hold a valid driving license, as the role requires extensive fieldwork.
- Basic knowledge of networking principles and internet troubleshooting techniques.
- Familiarity with fiber optics and telecom equipment is necessary to perform technical tasks effectively.
- Strong problem-solving skills combined with a customer-focused approach.
- Excellent communication and interpersonal skills to interact professionally with customers.

This is a full-time position based in Quetta, involving direct interaction with customers at their locations. The salary range for this role is PKR 40,700 to PKR 80,000 per month, depending on experience and performance.

This position offers hands-on experience in the telecommunications sector and a chance to grow within a dynamic and supportive environment. Candidates who meet the qualifications and are enthusiastic about developing their careers in this field are encouraged to apply.