Customer Representative (Female)

We are seeking a dedicated Study Abroad Counselor to guide and support students interested in pursuing education opportunities overseas. The ideal candidate will provide comprehensive advice on universities, courses, admission requirements, and financial aspects such as tuition fees and scholarships. This role involves personalized counseling based on students’ academic backgrounds and budgets, assisting with application processes, and offering clear guidance on visa procedures. The counselor will maintain regular communication with students through various channels and collaborate closely with universities and internal teams to ensure smooth admissions and enrollment processes.

Key Responsibilities

- Guide students on study-abroad options, including universities and available courses.
- Provide detailed information about admission criteria, tuition fees, and scholarship opportunities.
- Counsel students based on their academic profiles and financial considerations.
- Assist students with admission applications and necessary documentation.
- Explain visa requirements and support students through the application process.
- Maintain consistent follow-up with students via phone calls, WhatsApp, and social media platforms.
- Keep accurate records of student interactions and update inquiry reports regularly.
- Coordinate effectively with universities and the admissions team to facilitate admissions.
- Meet monthly targets for student admissions and enrollments.

Required Qualifications

- Strong communication and interpersonal skills to engage with students effectively.
- Knowledge of international education systems, admission processes, and visa requirements.
- Ability to manage multiple student cases and maintain organized records.
- Experience in counseling or a related field is preferred.
- Proficient in using communication tools such as phone, WhatsApp, and social media for follow-ups.

Preferred Qualifications and Benefits

- Previous experience working in a study abroad consultancy or educational institution.
- Familiarity with various international universities and scholarship programs.
- The position offers a monthly salary ranging from Rs 25,000 to Rs 30,000.
- This is an in-person role, providing an opportunity to work closely with students and educational partners.

If you are passionate about helping students achieve their international education goals and have the skills to manage the end-to-end counseling and admission process, we encourage you to apply for this rewarding opportunity.