We are looking for a highly motivated and results-driven Customer Sales Associate to join our team in Rawalpindi. This role focuses on outbound verification and transfer activities, serving as a vital connection within our sales and customer service process. The primary duties include making outbound calls to customers and prospects, verifying essential information, and professionally transferring calls to the appropriate internal teams. This position operates in a fast-paced, target-oriented environment that demands excellent multitasking abilities, strong organizational skills, and proficiency in using CRM systems to manage and update large volumes of data efficiently.
Key Responsibilities
- Make outbound calls to prospective students located in the USA.
- Clearly explain the benefits of our education referral services to potential customers.
- Collect and verify basic customer information accurately.
- Maintain up-to-date and precise records within the CRM system.
- Consistently meet or exceed daily and weekly call and conversion targets.
Required Qualifications
- Excellent verbal communication skills with the ability to engage and persuade customers effectively.
- Comfortable and confident in making outbound calls.
- Basic computer literacy, including familiarity with CRM software.
- Previous experience in sales is required. Experience with Eddy Step 1 or Step 2 is preferred but not mandatory.
- Must be located in or willing to work from Saddar, Rawalpindi.
This role offers the opportunity to work in a dynamic environment where strong communication and organizational skills are highly valued. If you are driven by targets and enjoy engaging with customers to provide valuable services, this position could be an excellent fit for you.