Customer Sales Representative

Exnosc is seeking a motivated Customer Sales Representative to join our expanding team. This role involves managing inquiries and bookings from customers worldwide for a UK-based transport services company. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to convert inquiries into confirmed bookings efficiently.

Key Responsibilities
- Handle inbound calls, emails, and online inquiries from international customers promptly and professionally.
- Provide accurate information regarding transport hire services, including pricing, availability, and travel options.
- Convert customer inquiries into confirmed bookings by clearly explaining service features and benefits.
- Prepare detailed transport quotes and booking information based on customer needs such as group size, routes, travel dates, and special requests.
- Follow up with potential customers to increase booking conversions and close sales effectively.
- Address and resolve customer concerns related to bookings, quotes, schedules, and service details in a calm and professional manner.
- Coordinate with the operations team to ensure smooth booking confirmations and service delivery.
- Maintain accurate records of bookings, customer interactions, and follow-ups within the booking system.
- Manage multiple customer inquiries simultaneously while upholding high service standards.
- Achieve daily and monthly booking targets while ensuring excellent customer service.
- Represent the company professionally when communicating with UK and international clients.

Required Qualifications
- Fluent English with excellent speaking, listening, and comprehension skills.
- Strong communication and interpersonal skills, with the ability to build rapport with customers.
- Confident sales mindset with the ability to close bookings effectively.
- Strong problem-solving skills and the ability to handle customer concerns calmly and professionally.
- Good typing speed and computer proficiency, including email and basic office software.
- Ability to multitask and work efficiently in a fast-paced environment.
- Flexibility to work shifts (day or night) based on company requirements.
- Previous experience in customer service, sales, travel, or transport bookings is preferred but not mandatory.

Preferred Qualifications and Benefits
- Competitive salary ranging from PKR 100,000 to 150,000 per month, depending on experience.
- Attractive performance-based bonus structure.
- Two weekly holidays and paid leaves as per company policy.
- Supportive and professional work culture that encourages growth.
- Training and career development opportunities.
- Opportunity to work with an international UK-based transport services company.
- Friendly team environment with continuous learning and development.

If you are passionate about customer service and sales, and eager to contribute to a dynamic international company, this role offers a rewarding opportunity to grow your career in the transport services industry.