Customer Sales Representative

Innovation M Services (IMS) is looking for a confident, energetic, and customer-focused Customer Sales Representative to join the growing IMFlow360 sales team. IMFlow360 is an innovative salon and business management software designed to simplify daily operations for salons, spas, beauty studios, and aesthetic businesses. The platform streamlines appointment bookings, billing, staff management, inventory control, and sales reporting. The successful candidate will engage with potential customers, introduce the software, understand their business needs, schedule product demonstrations, and convert prospects into paying clients. Female candidates with strong communication skills and an interest in the beauty industry are especially encouraged to apply.

Key Responsibilities
- Reach out to potential customers through phone calls, WhatsApp, social media, and direct interactions.
- Introduce IMFlow360 to salon owners, spa managers, bridal studios, and other beauty business professionals.
- Clearly and confidently explain the software’s features, benefits, and overall business value.
- Identify customer needs, respond to inquiries, and recommend appropriate software solutions.
- Schedule free product demonstrations and coordinate with the sales team to ensure smooth delivery.
- Follow up with prospects regularly and convert qualified leads into successful sales.
- Build and maintain strong professional relationships with both existing and potential customers.
- Maintain accurate records of customer interactions, leads, follow-ups, and sales progress.
- Meet assigned sales targets and contribute actively to overall business growth.
- Collect customer feedback and share valuable market insights with management.

Required Qualifications
- Bachelor’s degree or intermediate qualification with relevant sales experience.
- Fresh graduates with excellent communication skills are welcome to apply.
- Previous experience in telesales, customer service, software sales, or the beauty and wellness industry is an advantage.
- Strong communication and interpersonal skills in both Urdu and English.
- Confident, persuasive, professional, and customer-oriented personality.
- Comfortable using WhatsApp Business, MS Office, and basic CRM tools.
- Ability to understand software features and explain them in simple, customer-friendly language.
- Strong follow-up, negotiation, and relationship-building skills.
- Willingness to participate in customer meetings and product demonstrations as required.

Preferred Qualifications and Benefits
- Competitive salary package ranging from Rs70,000 to Rs100,000 per month, depending on experience.
- Performance-based sales incentives and commissions.
- Comprehensive product training and opportunities for professional development.
- Supportive and collaborative working environment.
- Career growth opportunities in software sales and customer relationship management.
- Work location: In person.

This position offers a rewarding chance to contribute to the success of a cutting-edge software solution in the beauty and wellness industry while enhancing valuable sales and customer management skills.