Customer Sales Representative

Company: Emigrants
Location: DHA Phase 7, Karachi (On-site)
Department: Sales & Customer Success
Employment Type: Full-Time

Emigrants is committed to delivering seamless processing and consulting solutions with clarity, reliability, and expert guidance. We are currently seeking a motivated Customer Sales Representative to join our expanding team in Karachi. This role serves as the initial point of contact for prospective clients, requiring a proactive and results-driven individual who can engage clients effectively, understand their needs, and offer tailored solutions that align with our services and revenue goals.

Key Responsibilities
Lead Conversion: Manage inbound inquiries and initiate outbound calls to potential clients, presenting our services clearly and closing sales efficiently.
Client Consultation: Listen attentively to customer requirements, provide accurate information, and recommend the most appropriate processing or consulting packages.
Target Achievement: Consistently meet or exceed monthly sales targets and key performance indicators (KPIs).
Pipeline Management: Maintain detailed records of client interactions, follow-ups, and sales progress using the company’s CRM system.
Relationship Building: Establish trust and rapport with clients to ensure satisfaction, encouraging positive referrals and repeat business.
Market Knowledge: Stay informed about Emigrants’ offerings, industry trends, and client requirements to deliver up-to-date and relevant advice.

Required Qualifications
Experience: 1 to 3 years of proven success in sales, telemarketing, or other customer-facing roles.
Communication: Excellent verbal and written communication skills in both English and Urdu.
Sales Acumen: Strong negotiation, persuasion, and closing abilities, with resilience to handle objections professionally.
Technical Skills: Proficiency in CRM software, Microsoft Office, and common workplace communication tools.
Education: Minimum of a Bachelor’s degree or equivalent practical experience.
Personal Traits: Self-motivated, highly organized, and capable of working independently as well as collaboratively within a team environment.

Preferred Qualifications and Benefits
We offer a competitive base salary complemented by an attractive performance-based commission structure. Comprehensive training and ongoing professional development opportunities are provided to support your growth. Our workplace in DHA Phase 7 fosters a supportive, dynamic, and professional atmosphere. Additionally, there are clear pathways for career advancement within the company.

Salary Range: Rs25,000 to Rs80,000 per month
Work Location: On-site at DHA Phase 7, Karachi

This role is ideal for a driven sales professional eager to contribute to a growing company while developing their career in a rewarding environment.