F. Link, based in Lahore, is a prominent provider of innovative business process outsourcing (BPO) services. Specializing not only in telemarketing but also offering a wide range of logistics solutions, the company is committed to delivering customized, end-to-end services for both B2B and B2C clients. With a forward-thinking mindset, F. Link continuously redefines industry standards and transforms traditional views on outsourcing, ensuring exceptional service that drives client success.
Key Responsibilities:
- Build and maintain strong, long-lasting relationships with customers.
- Handle customer inquiries promptly and resolve any issues efficiently.
- Promote company products and services to meet and exceed sales targets.
- Provide outstanding customer service to enhance customer satisfaction and loyalty.
- Update and maintain accurate customer records in the CRM system.
- Collaborate closely with the sales team to identify and pursue new business opportunities.
Required Qualifications:
- Excellent communication and interpersonal skills to engage effectively with customers.
- Strong sales and negotiation abilities to drive revenue growth.
- Fluency in English, both spoken and written.
- Demonstrated customer service experience with a customer-focused approach.
- Ability to thrive in a fast-paced, target-driven environment.
- Proficiency in CRM software and Microsoft Office applications.
- Strong problem-solving and decision-making skills.
- Ability to work collaboratively within a team setting.
Preferred Qualifications and Benefits:
- Prior experience in a similar customer sales role is advantageous.
This is a full-time, on-site position based in Lahore, offering the opportunity to contribute to a dynamic and innovative company that values growth and client success. Candidates who are motivated, customer-oriented, and eager to develop their sales careers are encouraged to apply.