Customer Sales Representative (Onsite-Lahore | Canada/US Campaign)

We are seeking a confident and English-fluent professional with experience in international customer service or telesales, preferably within US or Canadian campaigns, to join our growing home security and automation team. This full-time role is based onsite in Gulberg and Johar Town, Lahore, with shift timings from 7 PM to 4 AM. The position involves managing customer inquiries, scheduling appointments, following up on leads, and guiding clients through the installation and activation process from start to finish. Compensation ranges from Rs45,000 to Rs65,000 per month, plus sales commissions and bonuses.

Key Responsibilities
- Handle inbound and outbound calls, messages, and web inquiries via phone, SMS, Meta platforms, or website chat.
- Schedule technician visits and system installation appointments by coordinating with teams based in the US and Canada.
- Follow up with potential clients to answer questions, explain product benefits, and close sales effectively.
- Assist with documentation, contract signing, and payment or deposit follow-ups.
- Maintain and update CRM records with detailed notes for every lead and customer interaction.
- Collaborate with operations and technical teams to ensure smooth service delivery.
- Meet weekly targets related to appointments booked, installations completed, and sales conversions.

Required Qualifications
- 1 to 2 years of experience in international customer service or telesales, preferably supporting US or Canadian campaigns.
- Strong command of English with excellent communication skills.
- Ability to work the specified night shift hours (7 PM to 4 AM).
- Proficiency in managing CRM systems and handling multiple communication channels.
- Demonstrated ability to build trust with customers and close sales.

Preferred Qualifications and Benefits
- Experience specifically in home security or automation sectors is highly desirable.
- Opportunity to earn additional income through commissions and performance bonuses.
- Work in a dynamic and fast-paced environment with growth potential.
- Onsite work location in Lahore’s Gulberg and Johar Town areas, providing direct collaboration with local and international teams.

If you have a proactive communication style, enjoy engaging with customers, and want to advance your career in a rapidly expanding industry, this role offers a rewarding opportunity to grow professionally while contributing to a leading home security and automation company.

Candidates should be prepared to discuss their experience with international sales campaigns during the application process. This position requires in-person attendance at the designated Lahore locations.