Customer Sales Representative

We are looking for motivated individuals to join our team in a vibrant call center environment located in Rawalpindi/Islamabad. This on-site position offers a competitive monthly salary ranging from Rs35,000 to Rs70,000. It is an excellent opportunity for freshers eager to start their careers as well as experienced professionals seeking growth in a fast-paced setting. The role involves working night shifts and provides valuable experience while contributing to a customer-focused organization.

Key Responsibilities:
- Handle inbound and outbound customer calls with professionalism and efficiency.
- Provide accurate information and promptly resolve customer inquiries.
- Maintain high levels of customer satisfaction through clear and effective communication.
- Document customer interactions and update records accurately.
- Collaborate with team members and supervisors to achieve performance targets.
- Follow company policies and procedures during all customer interactions.
- Manage challenging situations with patience and strong problem-solving skills.

Required Qualifications:
- Minimum educational qualification of Matriculation or equivalent.
- Strong verbal and written communication skills in both English and Urdu.
- Ability to consistently work night shifts.
- Basic computer literacy and familiarity with call center software.
- Excellent interpersonal skills with a customer-oriented approach.
- Willingness to learn and adapt in a dynamic, fast-paced environment.

Preferred Qualifications and Benefits:
- Previous experience in a call center or customer service role is a plus but not mandatory.
- Freshers are encouraged to apply and will receive comprehensive training.
- Opportunities for career advancement within the organization.
- Supportive work environment that fosters professional growth.
- Competitive salary package complemented by performance-based incentives.

This role is ideal for candidates seeking stable employment with opportunities for both personal and professional development. If you are enthusiastic about delivering exceptional customer service and ready to work night shifts, we invite you to apply and grow with us.