Customer Service Representative (CSR) – Salary + Incentives

We are seeking motivated Customer Service Representatives (CSR) to join our expanding team. This role is ideal for individuals with strong communication skills and a genuine passion for assisting customers. Whether you are a fresher or have prior experience, this position offers a valuable opportunity to develop your career in a dynamic and supportive environment.

Key Responsibilities
- Handle outbound customer calls with professionalism and courtesy.
- Maintain accurate and up-to-date records of customer interactions.
- Strive to ensure a high level of customer satisfaction through effective communication and problem-solving.

Required Qualifications
- Educational background ranging from Intermediate, A-Level, to Graduate.
- Proficient English communication skills, both spoken and written.
- Basic computer knowledge to manage customer data and communication tools.
- Positive attitude coupled with strong interpersonal skills to engage effectively with customers and team members.
- Open to both freshers and experienced candidates.

Preferred Qualifications and Benefits
- Competitive salary package with pay up to Rs50,000 per month.
- Attractive incentives and performance-based bonuses to reward your efforts.
- Attendance allowance to encourage consistent and reliable work attendance.
- Friendly and supportive work environment fostering teamwork and professional growth.
- Comprehensive training programs and clear pathways for career advancement.

This position offers flexible employment options, available as both full-time and part-time roles. The shift timing is exclusively during the night, requiring candidates to be available for night hours. The work location is in person, providing a collaborative office setting.

Fluency in English is a mandatory requirement for this role to ensure effective communication with customers. If you are enthusiastic about delivering excellent customer service and looking for a rewarding career opportunity, we encourage you to apply.