We are seeking motivated Customer Service Representatives (CSR) to join our team at a reputable organization located in Gulistan-e-Johar, Karachi. This opportunity is open for both fresh and experienced candidates, with a total of 10 positions available. The role offers a competitive monthly salary ranging from PKR 35,000 to 40,000, inclusive of commission. Female candidates are strongly encouraged to apply. Training will be provided for newcomers to help them quickly adapt and excel in their roles. The position requires availability for night shifts and offers both full-time and part-time options.
Key Responsibilities:
- Deliver excellent customer service with clear and effective communication in English.
- Handle customer inquiries professionally and efficiently, ensuring customer satisfaction.
- Demonstrate punctuality, dedication, and a strong work ethic in daily tasks.
- Exhibit leadership potential and contribute positively to the team environment.
- Adapt to night shift schedules and maintain consistent performance during these hours.
Required Qualifications:
- Minimum education level of O/A Levels or Intermediate.
- Fluency in English communication, both spoken and written.
- Willingness to work night shifts as per organizational requirements.
- Self-motivated, hardworking, and punctual attitude.
- Female candidates are highly encouraged to apply, aligning with the company’s inclusive hiring approach.
Preferred Qualifications and Benefits:
- Previous experience in customer service is welcomed but not mandatory, as comprehensive training will be provided.
- Competitive basic salary complemented by an attractive commission structure.
- A professional and career-oriented work environment that fosters growth and development.
- Supportive and friendly workplace culture aimed at motivating employees.
- Opportunity to grow within a well-established organization without the pressure of sales targets.
- Convenient pick and drop service available exclusively for female staff members.
This role requires candidates to be based near Gulistan-e-Johar, Karachi, as the work location is in person. If you are enthusiastic about building a career in customer service and meet the eligibility criteria, this position offers a promising platform to develop your skills and grow professionally.