Posted Sep 25, 2026 23 views
We are seeking a confident and professional Customer Service Representative (CSR) to join our team at Rijas Developments, located in Bahria Town. The ideal candidate will play a vital role in managing client communications, addressing inquiries, supporting sales efforts, and maintaining strong relationships with dealers and customers. This full-time position requires a customer-focused individual who can effectively handle multiple communication channels while ensuring a positive experience for all stakeholders.
Key Responsibilities
- Respond promptly and professionally to WhatsApp queries from clients and potential customers.
- Manage inbound customer queries and calls, providing accurate information and assistance.
- Maintain and handle customer documentation and records with attention to detail.
- Conduct outbound cold calls to prospective clients and leads to generate interest and support sales activities.
- Follow up with leads and customers to assist the sales team in improving conversion rates.
- Handle UN inbound calls, ensuring professional and courteous communication at all times.
- Provide clients with regular updates on construction projects, including progress reports and relevant developments.
- Communicate sales-related information, offers, and project details to both prospective and existing clients.
- Maintain strong engagement with dealers through regular communication and follow-ups.
- Coordinate with sales and management teams to ensure seamless customer handling and service delivery.
- Uphold a professional and positive customer experience across all communication platforms.
Required Qualifications
- Excellent verbal and written communication skills.
- Confident and professional telephone manner.
- Proficiency in both English and Urdu languages.
- Strong customer service and interpersonal skills.
- Ability to multitask and manage several conversations and responsibilities simultaneously.
- Organized, punctual, and target-oriented approach to work.
Preferred Qualifications and Benefits
- Previous experience in customer service roles such as CSR, customer support, telesales, or real estate will be considered an advantage.
- Energetic and enthusiastic individuals who enjoy engaging with people are highly encouraged to apply.
If you are a motivated professional who thrives in a dynamic environment and enjoys building relationships, this role offers an excellent opportunity to grow within a reputable development company.
Skills
Job Details
Rijas Enterprises
What is your Competitive Advantage?
Similar Job Titles
Customer Support Representative (CSR) – International Campaign
Customer Sales Representative - ZA Communication
Ali Aziz
CEO
Shopistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Aqib Irshad
Head of HR, Training & OD
FINCA
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zohaib Ali
Marketing Manager
Digital Online Devices
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Muzammil Baig
Digital Marketing Manager
IT Services Group
