Customer Service Representative

We are looking for a highly motivated and results-oriented B2B Tele Sales Representative to join our dynamic sales team. In this role, you will be responsible for generating qualified leads by reaching out to businesses across the USA and Canada and promoting our Virtual Assistant (VA) services. You will play a crucial role in the early stages of the sales process by identifying key decision-makers, navigating gatekeepers, and securing Zoom appointments for the closing team to finalize deals.

Key Responsibilities
- Engage with prospective B2B clients in the US and Canadian markets.
- Effectively present and pitch the company’s Virtual Assistant (VA) services to business owners.
- Schedule and confirm qualified Zoom meetings for the closing team.
- Maintain consistent follow-up with leads to maximize appointment conversion rates.
- Collaborate closely with the closing team to ensure a seamless handover of leads.

Required Qualifications
- Minimum of 3 years of experience in the BPO industry, specifically in cold calling.
- Bachelor’s degree is preferred but not mandatory.

Preferred Qualifications and Benefits
- Competitive base salary ranging from PKR 80,000 to 150,000.
- Performance-based bonuses including PKR 25,000 on the second signup, PKR 35,000 on the third signup, and PKR 50,000 on the fourth signup.
- Additional incentive of PKR 10,000 upon achieving monthly KPIs (10 valid meetings and 1 full-time signup).
- Paid time off to support work-life balance.
- Opportunities for professional development and career advancement.
- Participation in team-building activities and company trips fostering a collaborative and innovative work environment.
- Performance-based promotions to recognize and reward outstanding contributions.

The working hours for this position are from 8:00 PM to 5:00 AM, Monday through Friday. The office is located at Plot 100A, Spring North Bahria Town Phase-7, Rawalpindi.

This role offers a unique opportunity to be part of a forward-thinking company that values innovation, teamwork, and career growth. If you are driven by targets and enjoy engaging with business clients, this position will allow you to leverage your skills and contribute meaningfully to the company’s success.