Posted Sep 27, 2026 17 views
We are seeking a motivated Customer Service Representative (CSR) to join our team for evening and night shifts. This role focuses solely on providing dedicated customer support without any sales responsibilities, making it ideal for individuals looking for a stress-free work environment. The position offers flexible full-time and part-time opportunities, with a competitive monthly salary ranging from PKR 35,000 to 45,000. The work location is in-person at our Karachi office in Gulistan-E-Jauhar.
Key Responsibilities:
- Provide excellent customer service by addressing inquiries and resolving issues promptly and professionally.
- Communicate clearly and effectively with customers in English, both spoken and written.
- Maintain a calm and supportive demeanor while assisting customers, ensuring a positive experience.
- Collaborate with team members to uphold a friendly and cooperative workplace atmosphere.
- Adhere to company policies and procedures to ensure consistent service quality.
Required Qualifications:
- Minimum educational qualification of Matriculation, O Levels, A Levels, or higher.
- Strong command of English language skills, including fluency in both spoken and written communication.
- Ability to work evening and night shifts as required.
- Willingness to work on-site at the Karachi Gulistan-E-Jauhar location.
Preferred Qualifications and Benefits:
- No prior sales experience is necessary, as this role is purely customer support-focused.
- The company provides free training to equip you with the skills needed to succeed in this position.
- Enjoy a supportive and friendly work environment that is well-suited for students and newcomers to the workforce.
- The role offers a stress-free setting without aggressive performance targets, promoting a balanced work experience.
If you are looking to kick-start your career in customer service with a company that values support and growth, this opportunity is perfect for you. Apply today and become part of a team that encourages professional development and a positive workplace culture.
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ACE Marketing (Pvt) Ltd.
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