Posted Sep 25, 2026 62 views
A well-established ladies’ suits and fashion retail store in Faisalabad is seeking a confident, energetic, and customer-oriented Customer Service Officer to join their team. The ideal candidate will be responsible for delivering exceptional service to customers, assisting them with product selections, and ensuring a pleasant shopping experience. This full-time position offers a competitive salary based on experience and skills, with a focus on maintaining a professional and welcoming retail environment.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend appropriate products.
- Provide detailed information about designs, fabrics, prices, sizes, and available collections.
- Manage customer inquiries, complaints, exchanges, and returns with professionalism.
- Support sales staff to enhance the overall shopping experience.
- Maintain accurate customer records and conduct follow-ups when necessary.
- Help keep the store organized and visually appealing.
Required Qualifications
- Strong communication and customer service skills.
- Presentable, polite, and confident demeanor.
- Ability to work effectively in a busy retail environment.
- Basic computer skills are advantageous.
- Minimum of 3 years of administrative or relevant experience.
- Female candidates are encouraged to apply.
Preferred Qualifications and Benefits
- Bachelor’s degree is preferred.
- Previous experience in retail, fashion, ladies’ clothing, or customer service is highly desirable.
- Competitive salary starting from Rs50,000 per month, commensurate with experience.
- Work location is in Faisalabad, requiring in-person attendance.
This role offers an excellent opportunity for candidates passionate about fashion retail and customer service to grow within a reputable organization.
Skills
Job Details
Farbstoffe Intl – Chemical Manufacturing Company
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