customer support intern

Tanzilite Digital Marketing is seeking a motivated and confident female Customer Support Intern to join its team in Johar Town, Lahore. This full-time internship offers an excellent opportunity for fresh candidates and students to gain hands-on experience in customer support and client communication within a dynamic digital marketing environment. The role involves direct interaction with potential clients and existing leads through calls and messaging platforms, requiring professionalism, punctuality, and a willingness to learn. The internship is on-site with office hours from 11:00 AM to 7:00 PM.

Key Responsibilities
- Make outbound calls to potential clients and follow up with existing leads to maintain engagement.
- Respond promptly to customer inquiries via phone, WhatsApp, and other communication channels.
- Maintain accurate records of all calls, customer responses, and follow-up activities to ensure effective lead management.
- Coordinate with the sales and marketing teams to align client requirements and support business development efforts.
- Provide timely and professional responses to customer questions, ensuring a positive experience.
- Assist the team with daily customer support tasks and contribute to overall business growth initiatives.

Required Qualifications
- Female candidates only.
- Fresh candidates and students are encouraged to apply.
- Strong communication and interpersonal skills.
- Confidence in making phone calls and engaging with clients.
- Basic proficiency in WhatsApp, email, and MS Office or Google Sheets.
- Responsible, punctual, and eager to learn new skills.
- Previous experience in customer support, telemarketing, or sales is advantageous but not mandatory.

Preferred Qualifications and Benefits
- Gain practical experience in customer support and client communication within a professional setting.
- Work in a collaborative environment that fosters learning and growth.
- Opportunities to develop skills in sales, lead management, and digital marketing.
- Potential for career advancement based on performance.
- Monthly stipend ranging from Rs. 10,000 to Rs. 20,000.
- This is an on-site position requiring attendance at the Johar Town office.

This internship is ideal for individuals looking to build a foundation in customer service and digital marketing while working in a supportive and growth-oriented company.