Daraz PK-Coordinator-Supply Chain Planning

The Retail Coordinator will oversee the complete coordination process with suppliers, distributors, and brands to ensure timely procurement, stock availability, and order fulfillment. This role involves managing purchase orders, tracking deliveries, coordinating supplier payments, and resolving operational discrepancies. The coordinator will work closely with Finance, Warehouse, and Supply Chain teams to maintain smooth business operations and support overall retail performance.

Key Responsibilities

Supplier & Brand Coordination
Act as the primary liaison for suppliers, distributors, and brands regarding daily procurement and supply chain activities. Ensure stock availability and timely deliveries in line with planned purchase orders. Develop and maintain strong vendor relationships to enhance fill rates, reduce lead times, and improve service levels.

Purchase Order Management & Fulfillment
Create accurate and timely purchase orders based on demand forecasts, maintaining an average sourcing lead time within two working days. Monitor the entire purchase order lifecycle—from creation to delivery and closure—using the PO Journey Tracker. Proactively identify and address any procurement or delivery delays to avoid disruptions.

Payment & Compliance Management
Collaborate with the Finance team to ensure supplier payments are made promptly, aiming for at least 95% payment compliance. Verify that invoices, purchase orders, and supporting documents are accurate and complete. Follow up on payment delays, invoice discrepancies, and payment holds to prevent supply interruptions.

Reconciliation & Issue Resolution
Work with Warehouse and Finance teams to reconcile goods receipts, address short supplies, damages, and resolve quantity or costing mismatches. Track pending goods receipts, credit notes, invoice adjustments, and open purchase orders. Drive timely resolution of outstanding reconciliation and payment issues through structured follow-ups.

Cross-functional Collaboration
Partner with Demand Planning, Inventory, Category Management, Warehouse, Finance, and Supply Chain teams to maintain stock availability and meet business needs. Participate in weekly operational reviews, providing updates on procurement status, deliveries, payments, and pending concerns. Identify process gaps and suggest improvements to boost operational efficiency and supplier performance.

Key Performance Indicators (KPIs)
- Achieve 95% or higher supplier payment compliance.
- Maintain an average purchase order sourcing lead time within two working days.
- Support 90% or higher forecast accuracy in alignment with demand planning.
- Ensure timely stock deliveries against confirmed purchase orders.
- Keep the PO Journey Tracker regularly updated and accurate.
- Close invoice discrepancies, reconciliation cases, and pending goods receipts promptly.
- Improve supplier fill rates and reduce supply chain disruptions.

Required Qualifications
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related discipline.
- 1 to 3 years of experience in retail operations, procurement, supply chain coordination, or vendor management.
- Demonstrated ability to coordinate effectively with suppliers, distributors, brands, Finance, and Warehouse teams.
- Proficiency in MS Excel, purchase order management, inventory tracking, and reconciliation processes.
- Strong analytical skills to identify discrepancies, monitor KPIs, and resolve operational challenges.
- Excellent communication, negotiation, and follow-up abilities.
- Ability to manage multiple tasks, meet deadlines, and take ownership of end-to-end procurement and fulfillment.

Preferred Qualifications
- Experience in e-commerce, FMCG, or retail supply chain operations is highly desirable.

This role offers the opportunity to contribute significantly to the efficiency and reliability of retail supply chain operations, working within a dynamic, cross-functional environment.