Data Analyst II

Motive is a leading provider of tools designed to empower teams managing physical operations by enhancing safety, productivity, and profitability. Our platform uniquely integrates safety, operations, and finance functions, allowing organizations to manage drivers, vehicles, equipment, and fleet expenses within a single system. Leveraging advanced AI technology, Motive offers comprehensive visibility and control while automating routine tasks to reduce manual workloads. Serving nearly 100,000 customers ranging from Fortune 500 companies to small businesses, we operate across diverse industries including transportation, logistics, construction, energy, manufacturing, agriculture, retail, and the public sector.

As a Data Analyst II within the Post Sales Organization, you will collaborate closely with Customer Support and Product teams to deliver insightful reporting and analytics. Your primary focus will be on developing scalable dashboards and reports that enable data-driven decision-making and provide leadership with clear visibility into critical business KPIs. This role demands strong technical skills in SQL, Salesforce analytics, and data visualization tools, along with the ability to adapt and excel in a fast-paced, dynamic environment.

Key Responsibilities:
- Design, develop, and maintain interactive dashboards and reports using HEX, Retool, and Salesforce native reporting tools.
- Write advanced SQL queries to extract, manipulate, and analyze large datasets from multiple systems.
- Collaborate with leaders in Customer Support, Product, Services, and Sales Engineering to translate business requirements into actionable data insights.
- Ensure data consistency and accuracy across reporting platforms to maintain reliable leadership visibility into KPIs.
- Conduct deep-dive analyses to identify trends, uncover opportunities, and recommend process improvements.
- Support cross-functional initiatives by creating scalable and automated reporting solutions.
- Work closely with data engineering and business intelligence teams to align on data sources, definitions, and governance standards.

Required Qualifications:
- Minimum of 5 years of experience in data analytics and business intelligence roles.
- Strong proficiency in SQL for querying and transforming data.
- Hands-on experience with Salesforce reporting and dashboard development.
- Solid business acumen with a strong understanding of KPIs relevant to Pre and Post Sales functions such as Support, Sales Engineering, Services, and Customer Onboarding.
- Excellent analytical and problem-solving skills, with a keen eye for detail and accuracy.
- Experience supporting Customer Support, Services, or Sales Engineering teams.
- Proficient in Python or R for data manipulation and automation tasks.
- Exceptional stakeholder management and communication skills, capable of presenting complex data insights to both technical and non-technical audiences.

Preferred Qualifications and Additional Information:
- Expertise in HEX or Retool for dashboard development and data storytelling is highly desirable.
- Commitment to fostering a diverse and inclusive workplace, reflecting Motive’s core values as an equal opportunity employer.
- Candidates must be authorized to access commodities and technologies controlled under U.S. Export Administration Regulations, as employee access to Motive products and technology is a policy requirement.
- For U.S.-based roles, some candidates may be required to sign a non-compete agreement, subject to regional legal exceptions and statutory requirements.
- All job openings correspond to current vacancies, with some interviews or training sessions potentially conducted in person at global office locations.

Motive is dedicated to creating an environment where diverse perspectives and experiences are valued. We encourage applicants from all backgrounds to apply and contribute to our mission of transforming physical operations through innovative technology.