We are looking for a detail-oriented Claim Officer to manage battery-related claims submitted by dealers and coordinate closely with the company’s recovery and maintenance teams. The successful candidate will oversee the entire claims process, ensuring accurate documentation and prompt resolution. This role demands strong communication skills and the ability to collaborate effectively with various stakeholders. The position is based on-site and offers a competitive monthly salary.
Key Responsibilities
- Receive and thoroughly review battery claims submitted by dealers.
- Coordinate with the recovery and maintenance departments to verify claim validity and facilitate processing.
- Maintain precise records of all claims and related communications.
- Follow up promptly on pending claims to ensure timely resolution.
- Communicate clearly with dealers and internal teams to clarify claim details and resolve any discrepancies.
- Prepare and present reports on claim status and emerging trends for management review.
Required Qualifications
- Proven experience in claims processing or a related administrative role.
- Strong organizational skills with keen attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively within a team environment.
- Proficiency in basic computer applications and record-keeping systems.
Preferred Qualifications and Benefits
- Prior experience in the automotive or battery industry is highly desirable.
- The role offers a monthly salary ranging from Rs. 35,000.88 to Rs. 40,000.17.
- This is an on-site position, providing opportunities for direct interaction with dealers and company teams.
This opportunity is well-suited for candidates eager to contribute to a dynamic team focused on efficient claims management and enhancing customer satisfaction.