Data Protection & Cyber Recovery Resident Engineer - Riyadh, KSA

We are seeking a Resident Engineer with hands-on expertise in Dell Technologies data protection and cyber recovery solutions to support a prominent banking-sector client. The ideal candidate will have practical experience working with Dell NetWorker, PowerProtect Data Manager (PPDM), and PowerProtect Cyber Recovery solutions. This role involves deploying, managing, and troubleshooting backup and recovery systems to ensure data integrity and business continuity within a secure banking environment.

Key Responsibilities

- Deploy, configure, administer, and troubleshoot Dell NetWorker backup and recovery solutions to maintain reliable data protection.
- Manage and support PowerProtect Data Manager (PPDM) for enterprise-wide backup operations and data protection.
- Implement, maintain, and support PowerProtect Cyber Recovery solutions to safeguard critical data assets.
- Monitor backup jobs, investigate failures, and ensure successful completion of backup and recovery processes.
- Perform data recovery, restore testing, and troubleshooting to support uninterrupted business operations.
- Support the data protection infrastructure by resolving technical incidents promptly in accordance with customer requirements.
- Maintain comprehensive technical documentation and provide regular service reports to stakeholders.
- Coordinate effectively with the customer’s IT, infrastructure, and security teams to align with operational needs.
- Adhere strictly to banking-sector security policies, access controls, and operational procedures to maintain compliance.

Required Qualifications

- Proven hands-on experience with Dell NetWorker, PowerProtect Data Manager (PPDM), and PowerProtect Cyber Recovery solutions.
- Practical knowledge of enterprise backup, data protection, restoration, and disaster recovery processes.
- Strong troubleshooting skills and the ability to resolve incidents efficiently in production environments.
- Experience supporting enterprise customers, preferably within mission-critical production settings.
- Willingness and ability to work on-site at the customer’s premises in Saudi Arabia.
- Experience in the banking or financial services sector is highly advantageous.

Preferred Qualifications

- Dell Technologies certifications related to data protection and cyber recovery solutions.
- Experience working with enterprise storage systems, virtualization platforms, and disaster recovery environments.
- Familiarity with cybersecurity controls and secure backup architectures to enhance data protection strategies.

This position offers the opportunity to work closely with a leading banking client, applying specialized skills in data protection and cyber recovery within a highly regulated industry. Candidates with a strong technical background and a commitment to operational excellence will find this role both challenging and rewarding.