Join our team as a Dental Receptionist and become an essential part of our clinical office operations. In this role, you will serve as the first point of contact for patients, managing appointment scheduling, patient check-ins, and facilitating communication between patients and clinical staff. Reporting directly to the CEO, you will help ensure a smooth patient flow and contribute to an efficient, welcoming environment. This position is ideal for a friendly, detail-oriented individual who thrives in a fast-paced setting and is dedicated to delivering exceptional customer service.
Key Responsibilities:
- Greet patients upon arrival and manage check-in and check-out procedures efficiently.
- Answer incoming phone calls, schedule appointments, and conduct follow-up reminder calls to patients.
- Verify and collect payments from patients at the time of service.
- Accurately update patient records, including medical histories and contact information.
- Coordinate with clinical staff to ensure timely rooming of patients and facilitate smooth daily operations.
Required Qualifications:
- Previous experience in front-desk or customer service roles is essential; experience in a dental office is preferred.
- Proficiency with computer systems and software relevant to scheduling and record-keeping.
- A friendly demeanor combined with strong organizational skills.
- Excellent communication abilities to interact effectively with patients and team members.
Preferred Qualifications and Benefits:
- This is an in-person role requiring physical presence at the workplace.
- The position offers a monthly salary ranging from Rs20,000.00 to Rs25,000.00.
- Opportunity to work in a supportive environment that encourages professional growth in dental office administration.
If you are motivated by patient care and administrative excellence, this role provides a rewarding opportunity to develop your career within a dynamic dental practice.