Devops Engineer L4

Wipro Limited is a global leader in technology services and consulting, dedicated to delivering innovative solutions that address complex digital transformation challenges. With a comprehensive portfolio spanning consulting, design, engineering, and operations, Wipro supports clients in achieving their most ambitious goals and building sustainable, future-ready businesses. Operating across 65 countries with over 230,000 employees and partners, Wipro is committed to helping customers, colleagues, and communities thrive in a constantly evolving world.

Key Responsibilities

- Drive Continuous Integration (CI) and Continuous Deployment (CD) Initiatives: Plan, execute, and manage the DevOps pipeline supporting the entire application lifecycle. This includes activities across the DevOps toolchain such as planning, coding, building, testing, staging, release, configuration, and monitoring.

- Manage IT Infrastructure: Oversee IT infrastructure requirements aligned with the supported software code to ensure seamless operations.

- Application Onboarding and Configuration: Onboard applications onto DevOps tools and customize configurations based on client needs.

- User Access Management: Create and manage user access workflows, ensuring compliance with defined processes.

- DevOps Tool Engineering: Build and customize DevOps tools as per client specifications to optimize deployment and integration processes.

- Collaboration with Development Teams: Work closely with developers to handle coding and scripting necessary for integrating software releases with operating systems and production infrastructure.

- Automation of Testing and Deployment: Utilize tools to automate testing and deployment within the DevOps environment, enhancing efficiency and reliability.

- Customer Support and Service: Provide timely support to internal and external customers across multiple platforms. Address and resolve tickets within specified turnaround times (TAT), ensuring high customer satisfaction.

- Issue Resolution and Escalation: Troubleshoot critical or recurring issues, perform root cause analysis, and follow escalation protocols when resolutions become complex or delayed.

Required Qualifications

- Proven experience of 5 to 8 years in DevOps practices, including continuous integration and deployment.

- Strong knowledge of DevOps tools and pipelines, with the ability to customize and manage toolchains effectively.

- Experience in managing IT infrastructure to support software development and deployment.

- Ability to collaborate with cross-functional teams, including developers and operations, to streamline software release processes.

- Proficiency in automating testing and deployment workflows.

- Excellent problem-solving skills for troubleshooting and root cause analysis.

- Commitment to providing timely and effective customer support with a focus on resolution and satisfaction.

Preferred Qualifications and Benefits

Wipro fosters a culture of reinvention and continuous evolution, encouraging employees to grow their careers and skills in alignment with the dynamic technology landscape. Joining Wipro means becoming part of a purpose-driven organization that empowers individuals to design their own professional reinvention while contributing to cutting-edge digital transformation projects.

Candidates will have the opportunity to work in a modern, forward-thinking environment that values innovation, collaboration, and customer-centric solutions. The role offers exposure to a broad range of technologies and the chance to impact global clients across diverse industries.

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This position is ideal for professionals passionate about DevOps and digital transformation, seeking to leverage their expertise in a global, fast-paced setting while driving meaningful business outcomes.