Simplex Technology Solutions is the driving force behind the commerce platform powering some of the world’s largest restaurant brands. Our platform supports global QSR and F&B leaders by managing websites, mobile apps, self-ordering kiosks, call-center ordering, delivery, and loyalty programs. Built entirely on AWS, it handles high transaction volumes with 99.99% uptime across the Middle East and Europe. We are seeking a senior DevOps Engineer with extensive AWS experience to maintain and enhance the platform’s speed, reliability, and security as we continue to scale.
Key Responsibilities
- Build and manage the AWS infrastructure that supports the platform, including EC2, ECS/EKS, Lambda, RDS/Aurora, S3, VPC, CloudFront, Route 53, and IAM, ensuring scalability, high availability, and multi-region resilience.
- Containerize workloads using Docker and deploy them on ECS or EKS with secure and optimized images.
- Own and improve CI/CD pipelines using GitHub Actions, integrating SonarQube for quality and security gates to maintain high standards before deployment.
- Implement Infrastructure as Code using Terraform, automating provisioning, scaling, and backups with Bash and Python scripting to reduce manual effort.
- Maintain platform observability and reliability through metrics, logs, traces, Service Level Objectives (SLOs), and on-call support, while ensuring security best practices are embedded by default.
- Proactively identify and mitigate risks related to cost, capacity, and reliability, keeping runbooks up to date to empower the entire team to manage operations effectively.
Required Qualifications
- Minimum of 8 years of hands-on experience in DevOps, cloud engineering, or Site Reliability Engineering (SRE), with deep expertise in core AWS services.
- Strong proficiency with Docker and container orchestration platforms such as ECS, EKS, or Kubernetes.
- Practical experience managing CI/CD workflows using GitHub Actions, including integration of SonarQube for quality and security checks.
- Expertise in Infrastructure as Code tools like Terraform or AWS CDK, combined with automation scripting skills in Bash and Python.
- A proactive and collaborative mindset, with a focus on documentation, knowledge sharing, and uplifting team members.
- Habitual security awareness, ensuring secure coding practices, secure pipelines, and secure infrastructure deployment.
Preferred Qualifications and Benefits
- AWS certifications such as DevOps Engineer or Solutions Architect are highly desirable.
- Advanced knowledge of Kubernetes (EKS), observability tools like Grafana, Prometheus, or Datadog, and experience with FinOps or cost optimization strategies.
- Experience working in regulated or audit-ready environments compliant with standards such as ISO 27001, SOC 2, or PCI-DSS.
At Simplex, you will have real ownership of a platform used by millions of customers daily, impacting household-name brands at significant scale. We foster an AI-first culture where tools like Claude (Anthropic) are integrated into daily workflows to assist with writing Infrastructure as Code, pipelines, scripts, and runbooks, accelerating troubleshooting and development. Our team prioritizes automation over firefighting and values engineers who continuously improve the overall system. Join us to be part of a forward-thinking environment where your expertise directly contributes to the success of a high-impact global platform.