DevOps Engineer

We develop and maintain the commerce platform powering some of the world’s largest restaurant brands. Our Simplex Suite supports global QSR and F&B companies by managing their websites, mobile apps, self-ordering kiosks, call-centre ordering, delivery, and loyalty programs. Built on AWS, the platform handles high transaction volumes with 99.99% uptime across the Middle East and Europe. We are seeking a senior DevOps Engineer to ensure the platform remains fast, reliable, and secure as we continue to scale. This role is ideal for someone passionate about AWS, automation, and proactive problem-solving.

Key Responsibilities
- Build and manage the AWS infrastructure that supports the platform, including EC2, ECS/EKS, Lambda, RDS/Aurora, S3, VPC, CloudFront, Route 53, and IAM, focusing on scalability, high availability, and multi-region resilience.
- Containerize workloads using Docker and deploy them on ECS/EKS with secure, clean images.
- Own and maintain CI/CD pipelines using GitHub Actions, integrating SonarQube for quality and security gates to ensure high standards before deployment.
- Implement Infrastructure as Code using Terraform and automate routine tasks such as provisioning, scaling, and backups with Bash and Python scripting.
- Monitor platform health and reliability through metrics, logs, traces, and SLOs, participate in on-call rotations, and maintain security best practices by default.
- Proactively identify risks related to cost, capacity, and reliability, and keep runbooks updated to enable the team to manage incidents effectively.

Required Qualifications
- Minimum of 8 years of hands-on experience in DevOps, cloud engineering, or Site Reliability Engineering, with deep expertise in AWS core services.
- Strong proficiency with Docker and container orchestration platforms such as ECS, EKS, or Kubernetes.
- Practical experience managing CI/CD workflows in GitHub Actions, including integrating SonarQube for code quality and security checks.
- Expertise in Infrastructure as Code tools (Terraform or CDK) and automation scripting using Bash and Python.
- A proactive, team-oriented mindset with a strong focus on documentation, knowledge sharing, and uplifting colleagues.
- Habitual security awareness, ensuring secure code, pipelines, and infrastructure at all times.

Preferred Qualifications and Benefits
- AWS certifications such as DevOps Engineer or Solutions Architect are highly desirable.
- Advanced knowledge of Kubernetes (EKS), observability tools like Grafana, Prometheus, or Datadog, and experience with FinOps or cost optimization.
- Familiarity with regulated or audit-ready environments, including standards like ISO 27001, SOC 2, or PCI-DSS.
- Opportunity to take real ownership of a platform used by millions of customers worldwide, impacting large-scale operations.
- Work within an AI-first culture, leveraging tools like Claude (Anthropic) daily to enhance Infrastructure as Code, pipelines, scripts, runbooks, and troubleshooting efficiency.
- Join a team that prioritizes automation over firefighting and values engineers who improve the overall system continuously.

This role offers a unique chance to contribute to a critical platform supporting household-name brands while working with cutting-edge technologies and a forward-thinking team culture.