DevOps Engineer

Simplex Technology Solutions is a leading provider of commerce platforms powering some of the world’s largest restaurant brands. Our platform supports global QSR and F&B companies by managing their websites, mobile apps, self-ordering kiosks, call-center ordering, delivery, and loyalty programs. Built on AWS, our system handles high transaction volumes with 99.99% uptime across the Middle East and Europe. We are seeking a Senior DevOps Engineer to join our on-site team in Lahore. This role is ideal for someone passionate about AWS, automation, and proactive system reliability, helping us scale while maintaining speed, security, and stability.

Key Responsibilities
- Build and maintain the AWS infrastructure core powering the platform, including EC2, ECS/EKS, Lambda, RDS/Aurora, S3, VPC, CloudFront, Route 53, and IAM, ensuring scalability, high availability, and multi-region resilience.
- Containerize workloads using Docker and manage them on ECS/EKS with secure, optimized images.
- Own and improve CI/CD pipelines using GitHub Actions, integrating SonarQube for quality and security gates to maintain high standards before deployment.
- Implement Infrastructure as Code using Terraform and automate operational tasks such as provisioning, scaling, and backups through scripting in Bash and Python.
- Ensure platform observability and reliability by monitoring metrics, logs, traces, and service level objectives (SLOs), while managing on-call rotations and maintaining security best practices.
- Proactively identify and mitigate risks related to cost, capacity, and reliability, keeping runbooks updated to enable team-wide operational continuity.

Required Qualifications
- Minimum of 8 years of hands-on experience in DevOps, cloud engineering, or Site Reliability Engineering (SRE), with deep expertise in AWS core services.
- Strong proficiency with Docker and container orchestration platforms such as ECS, EKS, or Kubernetes.
- Practical experience managing CI/CD workflows using GitHub Actions, including integration of SonarQube for code quality and security checks.
- Skilled in Infrastructure as Code tools like Terraform or AWS CDK, alongside automation scripting in Bash and Python.
- A proactive and collaborative mindset, with excellent documentation habits and a commitment to knowledge sharing within the team.
- Security-conscious approach to code, pipelines, and infrastructure, embedding security by design in all processes.

Preferred Qualifications and Benefits
- AWS certifications such as DevOps Engineer or Solutions Architect are highly desirable.
- In-depth knowledge of Kubernetes (EKS), observability tools like Grafana, Prometheus, or Datadog, and experience with FinOps or cost optimization strategies.
- Familiarity with regulated and audit-ready environments, including standards such as ISO 27001, SOC 2, or PCI-DSS.

At Simplex, you will have real ownership of a platform that supports millions of orders daily for well-known brands. We foster an AI-first culture, integrating tools like Claude (Anthropic) into our workflows to enhance productivity in writing Infrastructure as Code, pipelines, scripts, and runbooks, as well as troubleshooting. Our team values automation over firefighting and encourages engineers who continuously improve the entire system. Join us to work on impactful projects in a collaborative environment where your expertise directly influences the success of global restaurant brands.