Digital Designer L4

Wipro Limited is a global leader in technology services and consulting, dedicated to creating innovative solutions that address complex digital transformation challenges. With a comprehensive portfolio spanning consulting, design, engineering, and operations, Wipro supports clients in achieving their most ambitious goals and building sustainable, future-ready businesses. Operating across 65 countries with over 230,000 employees and partners, Wipro is committed to helping customers, colleagues, and communities thrive in a rapidly evolving world.

Key Responsibilities

- Prepare detailed test cases and conduct thorough testing of products, platforms, or solutions intended for client deployment, ensuring full compliance with quality assurance standards.
- Identify and document defects clearly, following project, program, or account-specific norms, including replication steps for effective resolution.
- Raise and manage bug reports, monitor test progress, and ensure no rejections or delays occur in delivered work items, adhering strictly to Wipro and customer SLAs.
- Design and release comprehensive test status dashboards at the end of each test cycle for stakeholder review.
- Provide actionable feedback on usability and serviceability, assess quality risks, and communicate findings to relevant stakeholders.
- Maintain consistent status reporting and demonstrate strong customer focus throughout the testing and execution phases.
- Ensure professional and effective communication with customers through email, fault tracking, voice calls, and business etiquette.
- Deliver timely updates including Weekly Status Reports (WSRs), test execution reports, and dashboard updates within the test management repository.
- Accurately record efforts in project tracking tools such as eCube and TMS.
- Respond promptly to customer requests, maintaining a complaint-free record both internally and externally.

Required Qualifications

- Extensive experience in visual design with a strong background in test case preparation and execution.
- 8 to 10 years of relevant industry experience in quality assurance and testing.
- Proven ability to deliver error-free testing solutions with minimal process exceptions.
- Strong skills in automation using VB and macros to enhance testing efficiency.
- Demonstrated capability to troubleshoot queries within defined turnaround times (TAT) and maintain high customer satisfaction (CSAT) scores.
- Excellent communication skills and a customer-centric approach to ensure high-quality interactions and timely deliveries.

Wipro is committed to fostering a culture of continuous reinvention, encouraging employees to evolve their skills and careers in alignment with the dynamic technology landscape. As an end-to-end digital transformation partner, Wipro offers an empowering environment where individuals can shape their own professional journey while contributing to the evolution of the business and industry. Join Wipro to be part of a purpose-driven organization that values innovation, quality, and customer success.